VRAM temps over 90

[Arkodip]

My VRAM temps are reaching over 90 C while. I have updated to the lastest drivers and tried to lower the frame rate and overall graphics settings but nothing seems to effect that much unitl I turn it down to almost lowest. Intel please look into this matter I have seen many people are having similar problems and they have also been reporting it here but I did not find any useful solution regarding this issue.

[JedG_Intel]

Hello Arkodip

Thank you for posting at Intel Community Forum.

I understand that you are concerned about the VRAM temperature that you are getting. We would just like you to know that Intel Arc card threshold is 90°C. Every temperature lower than that is considered expected and should not affect the graphics card lifespan.

In case that you are still worried about the temperatures that you are getting, please share the details below so we could conduct an investigation.

1. Is the temperature the same when the system is on idle?

2. Are you having high temperatures on specific games?

3. Please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope this information helps.

Thank you so much!

Best regards,

Jed G.

Intel Customer Support Technician

[Arkodip]

no its normal when idle and no its not game specific. and where shall I send the report of SSU?

[JedG_Intel]

Hello Arkodip,

Thank you for sharing this information.

If the temperature is normal when the system is on idle, there's no need to worry as seeing rise in temperatures while gaming is normal. You may also send the report of SSU on this thread.

I'll be waiting for your response!

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Arkodip,

I wanted to check if you had the chance to review the information I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Arkodip,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician