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Hello, I wanted to report an issue I am having with running WWE 2K24 on my Arc A770 16GB GPU. The A770 surpasses the minimum specs for WWE 2k24, but trying to play the tutorial forces the game to crash with the "Graphics Device Removed: GPU will not respond to more commands" error message. The game also crashes frequently while scrolling through the Create A Superstar menus.
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same issue Arc A750 8GB Gpu
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Hi, iiAmBrez.
Thank you for posting in our Community.
Despite meeting the minimum specifications for WWE 2K24, your A770 experiences crashes when attempting to play the tutorial, displaying the "Graphics Device Removed: GPU will not respond to more commands" error message. Additionally, you encounter frequent crashes while navigating the Create A Superstar menus. These issues could stem from various factors, including driver compatibility, hardware limitations, or software conflicts.
- Have you tried updating your graphics driver to the latest one?
- Have you tried adjusting in-game graphics settings, such as resolution and detail levels, this might help alleviate the crashing issues.
- Monitor GPU temperature, overheating can also cause GPU-related crashes.
Moreover, you told me about your Intel Arc graphics model, but I do not have sufficient details about your hardware and software configuration to help you. Please run the SSU report so I can check important details such as OS build#, Wi-Fi driver version, errors logged in the system, etc).
@Rudiko , I empathize with your situation and the issue you are facing. However, I kindly request that you create a new thread for your case. This will allow us to focus on your specific problem and provide you with better assistance.
Looking forward to your response. Have a nice day!
Best regards,
Von M.
Intel Customer Support Technician
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Got the same issues here no matter what i do i get the same error message.I´ve attached the SSU report.
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I've also done sfc scannow and verified the game data over at steam that is also fine even done a windows clean start
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@Eslaragon since when the issue happen, right after you installed WWE 2K24 or after some time?
since the other games working fine, did you try reinstalled the game?
one more thing, have you tried adjusting in-game graphics settings, such as resolution and detail levels, this might help alleviate the crashing issues as mentioned by @VonM_Intel
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It started from a fresh installed game and it happens only in the cutscene i went from low settings to ultra turned off AMD FX went to TSAA nothing had change but i can play it in the wwe 2k24 in the universe even the royal rumble was not a problem. That is why i think it has to do with the game itself but it happens not only to Intel ARC i´ve read that some NVIDIA cards had problems too.
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yeap, i think the same because other game has no issue. Maybe the game itself need to patches for the bugs fixes.
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The best is that 2k is saying to not use arc system as a solution
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@Eslaragon , that was so lame, as per NVIDIA card also got same issue. how come they can say like that.
Hope get fixed from their end. I can say the issue from game software itself.
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Hi, iiAmBrez.
I hope you are doing fine.
Were you able to check the previous post?
Kindly let us know if you still need assistance.
@Rudiko, @Eslaragon, @RyanFeeko I empathize with your situation and the issue you are facing. However, I kindly request that you create a new thread for your case. This will allow us to focus on your specific problem and provide you with better assistance.
Best regards,
Von M.
Intel Customer Support Technician
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Hi, iiAmBrez.
I trust you're doing well.
I have not heard back from you, we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Von M.
Intel Customer Support Technician
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Same issue here. Intel still haven't fixed it
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