WWE 2k22 & Ghost of Tsushima glitch driver problem

[Setotoskop]

WWE 2k22 & Ghost of Tsushima glitch display error please fix glitch for the game.

saya tidak tahu kenapa? saat saya menggunakan IGPU ryzen 5 5600G semua baik-baik saja, tidak ada glitch. ketika saya menggunakan intel arc B580, tampilan berubah menjadi berantakan.

WWE 2k22, beberapa superstars terlihat berantakan pada tampilan. saat gameplay maupun entrance. contohnya seperti stone cold dan ultimate warrior dan masih banyak lagi.

begitupun ghost of tsushima, tampilan karakter berantakan dan saat scene pun sama. tolong fix problem driver ini. tolong intel, tolong saya.

[JedG_Intel]

Hello Setotoskop,

I understand that you're having glitches while using the Intel Arc B580. For me to investigate this matter, please share the information below.

1. What is the full make and model of the GPU?

2. Is the GPU overclocked?

3. Which game distribution platform are you using to play these games?

4. Have you tried disabling the iGPU?

5. Have you tried using DDU?

6. What is the full make and model of the PSU?

Additionally, please generate SSU report if possible for me to check your system components and configuration.

I look forward for your response.

Best regards,

Jed G.

Intel Customer Support Technician

[Setotoskop]

Oke JedG-Intel

1. Saya menggunakan Asrock Steel Legend Intel Arc B580.

2. GPU tidak saya Overclock.

3. Saya bermain di Steam.

4. Saya sudah tidak menggunakan Ryzen 5 5600G, jadi tidak ada iGPU. sekarang saya menggunakan Ryzen 5 5700X dan semua tetap sama saja hasilnya. Tampilan game sangat berantakan seperti gambar yang saya kirim.

5. Sudah dan sama saja

6. PCCooler KF650

Terima Kasih Jed G. atas tanggapannya. semoga problem ini dapat terselesaikan

[JedG_Intel]

Hello Setotoskop,

Thank you for sharing all this information.

For further troubleshooting, please try to follow the steps below.

1. Update BIOS to the latest version 3611

2. Lower the in game settings

3. Check for game updates

4. Verify Game Files

5. Update the graphics driver to 32.0.101.6651 and ensure to use DDU

6. Check for any overheating

If the same issue is still observed after trying out the recommendations, please let me know.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hi Setotoskop,

I wanted to check if you had the chance to review the recommendations I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[Setotoskop]

Helo Jed G.

saya sudah melakukan semua yang harus dilakukan. dan hasilnya sama saja, tidak ada perubahan. masih sama, tampilan ghost of tsushima dan wwe 2k22 masih berantakan. tolong perbaiki sistem GPU intel Arc B580 ini.

saya melihat banyak juga yang mengeluh tentang masalah GPU ini. tolong perbaiki update driver nya. terima kasih

[JedG_Intel]

Hello Setotoskop,

I'm sorry to hear that the same issue is still observed after following the recommendations. I will be investigating this matter and I'll get back to you as soon as possible.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

 Hello Setotoskop,

I am reaching out to gather additional information to replicate the issue on our end. Kindly provide the exact game settings for both Ghost of Tsushima and WWE 2K22. Please also note that I can only offer support in English.

Additionally, you mentioned that you are playing WWE 2K22 on Steam. However, upon verification, it appears that WWE 2K22 is no longer available on Steam. Could you please confirm if this information is accurate?

I hope to hear from you soon.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hi Setotoskop,

I'm following up with regards to the additional information that I requested for us to try and replicate the issue on our end. Kindly share this information at your earliest convenience.

Best regards,

Jed G.

Intel Customer Support Technician

[VonM_Intel]

Hello, Setotoskop

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

[JedG_Intel]

Hello Setotoskop,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician