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a770显卡Apex选人闪退

好问题
Beginner
1,073 Views

a770开启调整大小栏,dx12启动apex,进射击场点击切换传奇,或者打大逃杀进入选择角色的界面就会闪退(换DX11启动也不会闪退,就是帧数惨不忍睹)

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Jean_Intel
Employee
1,038 Views

Hello 好问题,

 

Thank you for posting in the Intel Communities. We understand that when playing Apex Legends using the DX12 feature, the game will crash. We will be more than glad to help you. Before we offer you some troubleshooting recommendations, we want to let you know that our support is only provided in English. To better assist you, we use a translation tool; hence, the translation may not be completely accurate.

 

We also want to let you know that after looking at this issue, we noticed that the DX12 feature is still in BETA. The best course of action is to report this to the game developer for additional support. In case the game developer determines that the issue is related to the graphics driver, we will be more than glad to continue helping you.

 

Best regards,

Jean O.

Intel Customer Support Technician


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Jean_Intel
Employee
1,009 Views

Hello 好问题,


Since we have not heard back from you, we will proceed to close this thread. Note that the DX12 feature is still in BETA, and you should report this to the game developer for additional support. 


If you need additional support, open a new question, as this thread will no longer be monitored.


Best regards,

Jean O.

Intel Customer Support Technician


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