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221 Discussions

arc a770 16gb model err

korea777
Beginner
197 Views

KakaoTalk_20221219_133756257_01.jpg

0 Kudos
4 Replies
Jean_Intel
Moderator
104 Views

Hello korea777,

 

Thank you for posting on the Intel️® communities. I am sorry to hear that you are experiencing issues when using Intel® Arc™ A770 Graphics. We appreciate your patience.

 

To have a better understanding of your issue, please provide me with the following:

 

  • When did the issue start?
  • When does the issue occur, is it when using a specific application?
  • How are you connecting the monitor to the video card? Are you using an HDMI or DP?
  • Does your processor contain Integrated GPU?
  • Is this a known working cable and display device?
  • Are you using any type of adapter to connect the graphics card to the display device?

 

Best regards,

Jean O.  

Intel Customer Support Technician


Saabjock
Beginner
81 Views

I had that exact issue a few mornings back.

I had just got finished running about a ten minute on-track session in Assetto Corsa Competizione and was watching the replay.

There seemed to be a bit more coil whine than usual and the the screen did exactly what I see in your image.

I thought it was all over for the card but on a hard shutdown and subsequent restart, it was okay.

It has not done it again.

Jean_Intel
Moderator
47 Views

Hello korea777,

 

I hope you are doing fine.

 

Were you able to check the previous post?

Let us know if you still need assistance.

 

Best regards,

Jean O. 

Intel Customer Support Technician


Jean_Intel
Moderator
41 Views

Hello korea777,

 

I hope you are doing fine.

 

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O.

Intel Customer Support Technician.


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