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b580在Warhammer 40,000: Darktide中墙壁出现模糊方块

你真的无敌了
1.868 Vistas

1739629965264(1).jpgb580在Warhammer 40,000: Darktide中墙壁出现模糊方块,快速移动时出现与帧率极不稳定没有xess2

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9 Respuestas
ArielP_Intel
Empleados
1.772 Vistas

Hello 你真的无敌了,

 

Thank you for reaching out to us regarding your concern! I'm truly sorry to hear that you're experiencing unstable frame issues with your Arc B580. To assist you further, would you be able to provide more information? Kindly answer the questions I prepared below:

 

1. What is the current driver version you have installed? 

2. Have you tried using the Display Driver Uninstaller (DDU) to Uninstall an Intel® Graphics Driver? If not yet, you may refer to this link: https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html

3. Have you performed a clean installation of the graphic drivers?

4. What game settings are you playing on? Could you please provide a screenshot?

5. Did this happen before with Warhammer? Are there any other affected games?

 

This information will greatly assist us in diagnosing and addressing the specific concerns with your system. Your cooperation is greatly appreciated.

 

Thank you! I anticipate your response with the requested information.

 

Best regards,

 

Ariel P.

Intel Customer Support Technician

 

你真的无敌了
1.744 Vistas

1.版本: 32.0.101.6559 WHQL 认证

2.我已经重新安装系统

3.是的

4.

_0-1740059684887.png

_1-1740059713028.png

_2-1740059744498.png

_3-1740059753442.png

5.以前用的amd显卡没有过这问题,玩别的游戏没有这个问题

你真的无敌了
1.739 Vistas

community.intel.com/t5/Intel-ARC-Graphics/b580%E5%9C%A8Warhammer-40-000-Darktide%E4%B8%AD%E5%A2%99%E5%A3%81%E5%87%BA%E7%8E%B0%E6%A8%A1%E7%B3%8A%E6%96%B9%E5%9D%97/m-p/1668338#M21142

ArielP_Intel
Empleados
1.711 Vistas

Hello 你真的无敌了,


Thank you for sharing this information.


Rest assured, I will be checking this internally and provide an update as soon as possible.


Best regards,

 

Ariel P.

Intel Customer Support Technician


RonaldM_Intel
Moderador
1.689 Vistas

@你真的无敌了 thanks for reporting this issue, I was able to replicate this on my test lab so help is on its way.

This is the same issue as reported here https://community.intel.com/t5/Intel-ARC-Graphics/B580-is-not-good-for-Warhammer-40k-Darktide-you-get-flickering/m-p/1665011#M20486

 

I'll close this thread as a duplicate. Please follow the aforementioned thread where we will post all updates on this issue.

 

Best Regards,

Ronald M.

NormanS_Intel
Moderador
1.289 Vistas

Hello 你真的无敌了,


Thank you for your patience throughout this process. I'm pleased to inform you that, following a comprehensive investigation, the issue with Warhammer has been resolved with driver version 32.0.101.6790 and later. I kindly recommend updating your graphics driver to this version and would appreciate hearing about your experience afterward.


Before proceeding with the update, please ensure a clean installation by using DDU to eliminate any remnants of previous drivers. This will help ensure optimal performance and stability.


Best regards,

Norman S.

Intel Customer Support Engineer


NormanS_Intel
Moderador
1.273 Vistas

Hello 你真的无敌了,


I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 


Best regards,

Norman S.

Intel Customer Support Engineer


NormanS_Intel
Moderador
1.216 Vistas

Hello 你真的无敌了,


I have not received a response from you, so I will close this inquiry. If you require further assistance, please submit a new question, as this thread will no longer be monitored.


Best regards,

Norman S.

Intel Customer Support Engineer


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