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2018 Discussions

can't play zelda totk on arc a750

rajrahman
Novice
1,421 Views

can't play zelda totk on arc a750

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7 Replies
AlHill
Super User
1,419 Views

Ask the game manufacturer regarding hardware requirements for their game.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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AlHill
Super User
1,415 Views

You may also check https://gameplay.intel.com/  .  

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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Hugo_Intel
Employee
1,357 Views

Hello rajrahman


Thank you for posting on the Intel® ARC™ Graphics. We understand that you are experiencing issues when trying to play Zelda totk on your system.


In order to help with this issue we will need more details about the problem, please elaborate and share with us the exact symptoms/behavior that you are seeing when trying to play the game if applicable share screenshots or error messages so we can have a better understanding of the issue.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,324 Views

Hello rajrahman


I wanted to check back on this and we would appreciate it if you could share with us more details about the behavior and symptoms that you are experiencing when playing this game so we can further assist.


best Regards,


Hugo O.

Intel Customer Support Technician.


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rajrahman
Novice
1,290 Views

the game does not turn on i tried many things still did not work,could be a problem with gpu

 

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Hugo_Intel
Employee
1,263 Views

Hello rajrahman


Upon researching this issue it seems this is not a native PC game instead it is emulated using emulation software like Yuzu emulator, since this is copyrighted content we cannot provide support on this issue but you can report the problem directly to the game developer, and refer them to the following links for further support:


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,232 Views

Hello rajrahman


I wanted to check back on this, as advised in our previous posts the best next step is to contact the developer of the emulator for further support and you can also refer them to the links we shared so we can help with debugging in case the issue also happens on homebrew content, since the game Zelda Tears of the kingdom is under copyright we would not be able to help with that one specifically. We will be closing this thread but feel free to open new topic if you ned further support.


Best Regards,


Hugo O.

Intel Customer Suport Technician.


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