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fps drops

BedirhanDerse
Beginner
2,858 Views

Hello everyone, I have been experiencing a significant FPS drop in games lately, even in simple games, there are stuttering issues and I have tried many things but I couldn't figure out the reason. I contacted the technical service of my computer but they were not helpful. Do you have any suggestions? Here are the specifications of my laptop:
CPU: 11th Gen Intel Core i5-11400H
GPU: RTX 3050ti
RAM: 8 GB
WIN11

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Jean_Intel
Employee
2,789 Views

Hello BedirhanDerse

 

Thanks for posing on the Intel Communities. We understand that you are experiencing performance issues with your system. We will do our best to help you solve this issue.

 

To better assist you, please provide me with the following:

  • When did the issue start?
  • Do you recall if there was a hardware or software change before the issue started?
  • What is the game with issues?
  • Does lowering the game graphics settings improve the issue?
  • You mentioned that your system has hybrid graphics, discrete GPU: RTX 3050ti, and Integrated GPU: Intel® UHD Graphics for 11th Gen Intel® Processors. Could you use only one GPU at a time, disabling the other one? This would help us isolate the problem.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Employee
2,775 Views

Hello BedirhanDerse,


We hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Employee
2,727 Views

Hello BedirhanDerse,

 

We hope you are doing fine.

 

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


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