Intel® ARC™ Graphics
Latest news and activity surrounding Intel® ARC™ Graphics. Get answers to your questions or issues when gaming on the world’s best discrete video cards!
212 Discussions

intel arc a770 le 16gb anno1800 game memory and graphics bugs

DanSun
New Contributor I
129 Views

DX11DX11

UP DX11

 

DX12DX12

intel arc a770 le 16gb

5950X AMD CPU

 

DOWN DX12

In DX11, graphics are not output normally as shown in the screenshot.
And DX12 uses more memory than GeForce and Radeon, and over time the game crashes due to memory issues.

 

More curious is that there is also a memory leak, but the 16 GB model often causes problems at 10 to 11 GB memory usage, so it seems that this part needs to be checked, especially for ray tracing related games.

0 Kudos
3 Replies
Robert_Q_Intel
Moderator
79 Views

Hello DanSun,



Thank you for posting on the Intel Arc communities.


Thank you for bringing this issue to our attention we will try our best to determine the causes and provide you with a resolution:


Do you have a resizable bar enabled?


Please visit the following article to get more information about the resizable bar feature please visit this article:


What Is Resizable BAR and How Do I Enable It?

https://www.intel.com/content/www/us/en/support/articles/000090831/graphics.html


Download and run Intel® System Support Utility for Windows* make sure to check the box "Everything"

and save the resulting .txt file you can attach it to your reply.

Link for Intel® System Support Utility for Windows*

https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html



Best regards,  

Robert Q. 

Intel Customer Support Technician



Robert_Q_Intel
Moderator
59 Views

Hello @DanSun


Were you able to check the previous post on this thread?  

Let us know if you require further support.


Best regards,  

Robert Q. 

Intel Customer Support Technician


Hugo_Intel
Moderator
27 Views

Hello DanSun


We noticed that you are being assisted in the thread with the title intel arc a770 le 16gb anno1800 game memory and graphics bugs which is related to the same issue as described in this thread. Please continue the support on the original thread as we will be closing this one to prevent duplicate topics. We appreciate your understanding,


Hugo O.

Intel Customer Support Technician.


Reply