Intel® ARC™ Graphics
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intel arc a770 problème résolution 1080p performance world war 3

bebere71fr
Beginner
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4 Replies
bebere71fr
Beginner
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Jean_Intel
Moderator
51 Views

Hello bebere71fr,

 

Thank you for posting on the Intel️® communities. We are sorry to hear that you are experiencing issues when playing world war on your Intel Arc A770. We apologize for the delay.

 

In order to have a better understanding of your issue, please provide me with the following:

 

  • It is important to mention that our support is only provided in English. We may not be able to translate the video shared to the thread. To better assist you, we would like to request you change the language of your game and record the game one more time, this will help us in case we need to try and replicate the issue.
  • Do you have Resizable Bar enabled?
  • Is the issue present with different driver versions?
  • If you lower the graphics setting, does the performance improve?
  • To gather information about your system, such as Operating System Built, Driver, and BIOS versions; please, create a report using the Intel System Support Utility (Intel SSU).
    • Open the application and click "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View." 
    • Click on the menu where it says: "Summary" to change it to "Detailed View." 
    • To save your scan: click "Next"; then "Save." 

 

Best regards,

Jean O. 

Intel Customer Support Technician


Jean_Intel
Moderator
27 Views

Hello bebere71fr,

 

I hope you are doing fine.

 

Were you able to check the previous post?

Let us know if you still need assistance.

 

Best regards,

Jean O. 

Intel Customer Support Technician


Jean_Intel
Moderator
16 Views

Hello bebere71fr,

 

I hope you are doing fine.

 

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O.

Intel Customer Support Technician.


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