my screen stays like this all the time laptop how do i do it used to be everything but now i updated

[darkblade]

[Andres_Intel]

Hello darkblade,

Thank you for posting on the Intel communities. I see that you are having issues with you laptop, I will be happy to help you.  

To have a better understanding of the situation, please answer the following questions: 

• Provide a detailed explanation of the issue. Do you have issues with Intel® Graphics Command Center or with a setting? Provide as much information as you can.
• Download, run, save and attach the report for the following tool Intel® System Support Utility for Windows (SSU) to know your hardware and software information, you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.

Regards,  

Andres P. 

Intel Customer Support Technician 

[Andres_Intel]

Hello darkblade,

Were you able to check run the Intel® (SSU)?   

Let us know if you still need assistance.    

Best regards,   

Andres P.   

Intel Customer Support Technician 

[Andres_Intel]

Hello darkblade,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andres P.

Intel Customer Support Technician