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Hello ,I am using
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Hi knyazIgor,
I'm sorry to hear that you are having issues with Arc A530M. For me to have a better approach in providing a resolution to this issue, please share the information below.
1. Are the FPS drops consistent?
2. What game settings are you running?
3. Is the FPS issue isolated to the 2 games you mentioned?
4. Are there specific maps/places wherein the FPS drops?
5. What game distribution platform are you using (Steam, Epic Games, etc.)
6. If possible, please provide a short video clip.
For further troubleshooting, you may also check out this link: How do I Correct a Drop on FPS
Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*
I hope to hear from you soon!
Best regards,
Jed G.
Intel Customer Support Technician
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Hello knyazIgor,
I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.
Best regards,
Jed G.
Intel Customer Support Technician
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Hello knyazIgor,
I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Jed G.
Intel Customer Support Technician
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