when will vr support arrive

[spwn37]

hi i have meta quest3 reality glasses and I have an intel arc display card your virtual reality glasses do not support your graphics card i looked at the old titles I could not find another title that opens outside of 2023 are you doing anything about supporting?

(there may be a translation error, I'm sorry!)

[Earl_Intel]

Hello spwn37,

Thank you for posting in the communities!

Regarding to your inquiry, we deeply apologize for the inconvenience this may have caused you but, "VR is not supported on Intel Arc A-Series and B-Series GPUs."

Source link: Is Virtual Reality (VR) supported on Intel® Arc™ A-Series...

If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Earl E.

Intel Customer Support Technician

[PhotosyntheticTiger]

Your employees told us that you were ramping up VR support. Your company's words - not mine. I have waited two full years to receive support for this 500$ graphics card because your staff said it was in the works at Intel's studio. The expectations your company set on a service your company said that your employees were making with your company's responses on your company's website. The expectation I had purchasing this device was that VR support was upcoming, "in the works" and that the "the support for VR headsets is gradually improving". By "gradually improving" did Intel mean axed with the rest of the incredible decisions the company has made in the past year? Did Intel mean that by "in the works"?

I don't care if it can play Cyberpunk 2077 a little faster, or if it runs this year's NBA 2K. I have no interest in mincing words. Intel for the love of God just do what you said you would do for once.

I don't care about whatever corporate mouth-washing Intel can use to justify this kind of behavior. I cannot believe that I'm living in a world where I've been strung along for two full years by a company whose cards I've used my entire life. I'm just saying that as a customer I've been let down, and that a company literally cannot pay for more reputation damage from a lifetime customer.

Expecting this post to get deleted with some bogus line to save face.

[AlHill]

All of your ranting and edits are not going to make any difference.  Intel is addressing the VR issue and, any release, will be made when and if it is ready.  That is reality.

So, calm down and wait like everyone else.

Doc (not an Intel employee or contractor)
[W10 is today's XP ]

[PhotosyntheticTiger]

I'm going to step out and leave what I intended to say with my edits where they are. That "not an employee" is incredibly suspect. I'd bet money that you are an employee who was paid to astroturf, or a bot.

[AlHill]

You will lose your money with such a bet in either case.

Doc (not an Intel employee or contractor)
[W10 is today's XP ]

[n_scott_pearson]

I would love to see this article where Intel claimed that they would be supporting it. AFAIK, VR has *never* been in the cards.

...S

[PhotosyntheticTiger]

https://community.intel.com/t5/Graphics/Intel-Arc-A770-VR-Support/m-p/1647961

12-18-2024
Title: Intel Arc A770 VR Support

Intel employee response:
"Currently, the Intel Arc graphics card offers limited VR support. Although Intel is actively enhancing their drivers and software. The support for VR headsets is gradually improving as Intel continues to develop their products and update their software stack.

Best regards, 

Randy T. "

https://community.intel.com/t5/Gaming-on-Intel-Processors-with/Is-there-any-vr-support-for-the-arc-a770-yet/m-p/1519064

08-31-2023
Title: Is there any vr support for the Arc a770 yet?
Intel employee response:

"Intel Arc graphics support for VR headsets continues to evolve as we ramp up our products and add updates to our software stack.

Best regards,

Jean O."

This is what I mean by "corporate mouth-washing". The 08-31-2023 response is the reason I purchased an Intel card. Now wait, I'll get banned and this thread will be closed with some excuse about respectability.

Edit: When I see "support for VR headsets is gradually improving" that expresses a direct endpoint with certain, full support. To suggest improved support is to imply upcoming support. To deny support to a previously "supported" upcoming platform is fraud. I was defrauded for my purchase based on technology which was scrapped by Intel with no warning.

[n_scott_pearson]

Well, I don't see any promises being made in either of these cases, certainly nothing that would or should be driving a purchase decision. Support 'gradually improving' does not imply anything (certainly nothing about an 'endpoint'), and is certainly not in any way, shape or form a promise that what you want to appear will (ever) appear.

Calling it like I see it. Sorry if you don't like it.

...S

[GGQQmax]

I will follow this until they give the mesa driver for VR support. For now I will just use WiVRn and hope the intel won't break the driver every days.....