Intel® Arc™ Discrete Graphics
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在更新了32.0.101.6299版本后偶尔出现系统崩溃(蓝屏)现象

Curllo
Beginner
1,215 Views

32.0.101.6299版本游戏,看视频等日常使用情景有概率出现系统崩溃,期间尝试过ddu清理驱动并重装,但问题依然存在,附ssu文件。

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Mike_Intel
Moderator
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Hello Curllo,

 

Thank you for posting in Intel community Forum.

 

For me to further check this, please help provide the following details:

 

请注意,我只能用英语为您提供支持。我使用网络翻译工具来翻译此回复,因此可能存在一些翻译不准确的情况。

 

  1. Are you using an Intel brand Arc A750?
  2. Was it working fine before?
  3. What will happen if you rollback the driver?
  4. What are the other troubleshooting steps that you tried aside from using DDU?

 

If you have questions, please let us know. Thank you.

 

Best regards,

Michael L.

Intel Customer Support Technician

 

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Mike_Intel
Moderator
1,076 Views

Hello Curllo,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
1,039 Views

Hello Curllo,

 

I hope you are having a good day.


I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 

 

Best regards,

Michael L.

Intel Customer Support Technician


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