Intel® Arc™ Discrete Graphics
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Arc B580 or 285K in Black ops 6

ARL
Beginner
1,559 Views
Hello

I bought the 285K a week ago and got everything up and running with an B580 for now.

What I have noticed in BO6 is that 1%lows are not good at all.
Getting 100-150 fps but 1%lows is 12-40fps

I am running Windows 11 24H2 and the latest update for Windows as of 05-27-25
Power plan is in Balanced
MB Asus Tuf Z890 WiFi plus( Bios 2005) latest
I have the latest chipset drivers.
G.Skill 8000mhz 48GB CU-Dimm
NVME KC 3000
1000Watt PSU
Arc B580 driver 32.0.101.6795
Also did DDU and reinstall it.
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ArchieD_Intel
Moderator
1,484 Views

Hi ARL,

 

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

 

  • Does the issue occur only during cutscenes? Or does it also happen during regular gameplay or menus?
  • When did the issue start? Was it after a specific driver update or game patch?
  • Is the Resizable Bar enabled?
  • Have you tried adjusting the graphics settings?
  • Could you provide a screenshot of your in-game display and graphics settings?
  • Which gaming platform did you use to download the game?

 

I would also like to obtain a CapFrameX log to thoroughly analyze the FPS performance. Kindly ensure that the game would run for a minimum of 2 minutes.


Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

 

If you have any questions, please let us know. Thank you.

 

Best regards,

 

Archie D.

Intel Customer Support Technician


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ARL
Beginner
1,466 Views
Does the issue occur only during cutscenes? No

Or does it also happen during regular gameplay or menus? Multiplayer gameplay

When did the issue start?
Its a new pc so it was there the first time i started the game

Was it after a specific driver update or game patch? No

Is the Resizable Bar enabled? Yes

Have you tried adjusting the graphics settings? Yes

Could you provide a screenshot of your in-game display and graphics settings?
1440P minimum with XeSS on performance

Which gaming platform did you use to download the game?
Xbox app but it lunches the game through Battle.net it seems.

I did turn of core isolation last night and the 1%lows jumped to 100-120 so I am thinking maybe that is causing the problem.
I need to activate it again and try and see if the 1%lows drop again.

For the SSU and CapframeX I need to download it and set it up.
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ARL
Beginner
1,430 Views
It wasn’t the core isolation. I will download the SSU and CapframeX
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ARL
Beginner
1,407 Views
I found the problem, it’s the map Blazetown. 1 in 5 matches was fine. So I tried the other modes and maps. They work fine, no issues at all.
I did also try Warzone with no issues.
My guess is that there is something wrong with blazetown map.
I am just staying clear of that map till they have updated it. Thanks for replying and sorry for taking up your time when it’s not related to Intel but activision
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ArchieD_Intel
Moderator
1,389 Views

Hi ARL,

 

Thank you for thew update. I'm glad to know you're able to find the issue in the game, thank you for taking the time to share this information, and hopefully, it may help other community members experiencing similar behavior. You can contact Activision Blizzard | Contact Us to check with them this issue.

 

With this, I will proceed to close this inquiry now. Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  

 

Best regards,

 

Archie D.

Intel Customer Support Technician


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