GOW Ragnarok performance on the latest Arc A750 drivers

[gaming_rat]

Hey i hope everyone is fine

I'm reporting this to intel, the fps in GOW Ragnarok isn't bad but it's not anywhere near consistent, it can go from 80 to 30 and then 30 to 60 or 50 or 40 or whatever

please report this to the engineering team as soon as possible, intel did awesome work for 2 years and now this is actually killing arc GPUs

Proof :
https://youtu.be/PVeZ6scy-X4

[JedG_Intel]

Hello Usef,

We understand that you are seeing inconsistency with the performance of Intel Arc A750. For me to properly address this concern, please share the details below.

1. Was this working fine before?

2. Did you make recent changes to the system?

3. What driver version is causing the issue?

4. Have you tried rolling back to the previous driver?

5. Is the issue isolated to GOW Ragnarok?

6. Which digital distribution platform are you using? (e.g. Epic games, Steam)

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I look forward to your response!

Best regards,

Jed G.

Intel Customer Support Technician

[NormanS_Intel]

Hello Usef,

Thank you for posting in the community!

I would like to inform you that Intel is aware of the issue and is actively working on a fix. We will update this thread as soon as we have more information.

Best regards,

Norman S.

Intel Customer Support Engineer

[NormanS_Intel]

Hello Usef,

Thank you for your patience. After a thorough investigation, I'm pleased to inform you that the issue with God of War: Ragnarok has been resolved. Please update your graphics driver to version 32.0.101.6130 or higher and let us know if the problem persists.

Before updating, kindly use DDU to completely remove any remnants of the older drivers.

Best regards,

Norman S.

Intel Customer Support Engineer

[NormanS_Intel]

Hello Usef,

I hope you had the opportunity to review the information I posted. At your earliest convenience, please let me know so we can determine the best course of action to resolve this matter efficiently.

Best regards,

Norman S.

Intel Customer Support Engineer

[NormanS_Intel]

Hello Usef,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored. 

Best regards,

Norman S.

Intel Customer Support Engineer