Intel® Arc™ Discrete Graphics
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Intel Arc A 750 F1 25 Request

Krzychu5662
Beginner
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Dear Intel team, please optimize the Intel Arc 750 for F1 25. It's my favorite game, and I can't play it due to the card's instability. Thank you very much, I hope my request will be fulfilled.

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VonM_Intel
Moderator
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Hi Krzychu5662,

Thank you for posting in our Community. I genuinely appreciate you taking the time to share your experience with the Intel® Arc™ A750. Your feedback is truly valuable, and I’ll make sure it’s noted for our team to review. To help me better understand the instability you’re seeing and move this forward efficiently, could you please provide a bit more detail?

  • What type of instability are you experiencing?
    • Crashes to the desktop?

    • Driver timeouts?

    • Stuttering, freezes, or low FPS?

    • Visual artifacts?

    2. Which driver version are you currently using for the Arc A750? (If possible, please include the exact version number.)

    3. Are you running the game on Steam, EA App, or another platform?

    4. Has the issue occurred consistently, or does it happen only during specific parts of the game? (For example: menus, racing sessions, cutscenes, rain conditions, etc.)

    5. If you have done any other tests, please let me know the details so we don't cover the same ground twice. 

Additionally, I'd like to delve deeper and verify specifics like the graphics models, precise driver versions, and any system errors. Utilizing the Intel SSU tool will enable me to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue. The more information I have, the faster I can pinpoint whether this is a driver issue, a compatibility issue, or something that needs direct optimization.


Have a nice day!

 

Best regards,

Von M.
Intel Customer Support Technician

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VonM_Intel
Moderator
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Hello Krzychu5662,

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

 

Best regards,

Von M.

Intel Customer Support Technician


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VonM_Intel
Moderator
309 Views

Hello Krzychu5662,

I have not heard back from you, so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Von M.

Intel Customer Support Technician


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