New Jan 2026 Driver potentially causing issues

[JadedSnake]

I recently updated my drivers and now my GPU usage sits at 100%

In Helldivers 2, I would average about 90 frames, though I tend to lock it at 60. Now unlocked, it's struggling at 70. 

I also run Lossless Scaling's Frame Generation, which this card had no issues doing and maintained a solid 60fps while at x2 frame gen. Now, it drops to 45fps and only hits 90fps with frame gen, which kinda defeats the purpose.

Again this didn't happen *until* I updated the drivers, and I did restart my PC afterwards.

If there's a way to undo this update, or help in anyway, that would be greatly appreciated

[Mike_Intel]

Hello JadedSnake,

Thank you for posting in Intel community Forum.

For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.

1. What is the model of your Graphis controller?
2. How did you update the driver?
3. What are the troubleshooting steps that you tried so far?
4. For me to check the hardware and the installed drivers, please help generate the SSU logs of your system. Kindly refer to the link below for the steps:

How to get the Intel® System Support Utility Logs on Windows*

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello JadedSnake,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello JadedSnake,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician