SOLIDWORKS 2020 slow response on Intel Arc A130T (930MX OK)

[Dainsleif]

Tell me, please, one more thing, I noticed that Solidworks 2020 works very slowly on an Intel card, for example, with the same components, but old NB with the old 930mx card there were no difficulties, everything worked quickly, but now in order to select the plane of a part, it takes several seconds until the program outlines the contour and I can rotate or zoom in on the part and do something else!!! 

Every time I hover the cursor over some part of the part, the outline is drawn, and with another video card I never paid attention to this, but with the Intel Arc 130T. I have to wait, it’s impossible to work like that!!!

 

[Mike_Intel]

Hello Dainsleif,

Thank you for posting in Intel community Forum.

For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.

1. Was it working fine before?
2. If yes, what was the last change made in the system before the issue started?
3. What are the troubleshooting steps that you tried so far?
4. What is the brand and model of your system?
5. For me to review the hardware and the driver installed, please help generate the SSU logs of your system. Kindly refer to the link below for the steps:

How to get the Intel® System Support Utility Logs on Windows*

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Dainsleif,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Dainsleif,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician

[Dainsleif]

1
Yes. SOLIDWORKS 2020 was responsive on the older laptop with the NVIDIA GeForce 930MX. The issue (multi-second lag when selecting/hovering geometry and waiting for outlines) appears on the current system with Intel Arc A130T.

2
The last major change was switching to a new laptop/platform: Intel Core Ultra 5 225U + Intel Arc A130T (i.e., different GPU/driver stack compared to the previous NVIDIA 930MX system). Driver updates may also have occurred as part of moving to the new platform.

3
Confirmed by comparison that the problem is GPU-specific: 930MX = normal, Arc A130T = severe lag during hover/selection. 
In SOLIDWORKS 2020, under Tools > Options (System Options) > Performance, the option “Use Software OpenGL” is forced ON (checked and greyed out). I cannot change it, and “Enhanced graphics performance” is not selectable. All other options remain at the default SOLIDWORKS settings and have not been modified.

4.
The new laptop is a Lenovo ThinkPad L14 Gen 6 (Intel Core Ultra 5 225U + DDR5-5600 + 1TB SSD).