incredibly low fps in all games after latest .8531 update

[SeamusD]

I went from getting an average of 80-110fps on high graphics in games like pubg, once human, dayz, and hell let loose, to not being able to surpass 40fps, (average around 30) on the lowest settings. This was immediately after i finished the latest update of .8531. The only game that performs unaffected is battlefield 6, which I surprisingly get 80-90fps avg on high graphic settings like i normally do. Temps run fine, cpu utilization seems normal, but gpu is always at 100%, where it usually floats around 99%

Specs: Arc b580, Ryzen 5600x, 1440p 200hz monitor, 32gb ram. 

I switched to ethernet, hoping it was my internet, but no change.

I don't know if its the gpu update, or something else. Note that I experienced the same issue with the windows January KB5074109 update. it made games unplayable due to low fps, and i had to roll back to the previous update. that fixed it entirely until this gpu update. Windows is still at its previous version, so i dont think that would be the issue.

[chihayanoanon]

That's right, I also experienced it while playing CS2, only about 190 FPS.
CPU: R7 5800
RAM: 32GB
SSD: 512GB
Monitor: 1440p 180Hz
GPU: B580

[SeamusD]

updated reply since intel cant add an edit feature: 

i have rolled back my gpu to 8509. updated my bios on b5550m-a ac, did a repair on my current version of windows (24h2 nov 2025), 

updated my chipset, and even clocked my ram to 2900 (max 3200).

Still no fix! 

another note, your system for organizing the metrics graphs is absolutely atrocious!!!! NEEDS TO BE FIXED NOW, NO IFS ANDS OR BUTTS. Do you even test stuff before you roll it out!? who honestly used that system at intel and thought "oh this is great" because its almost inoperatable..

[Mike_Intel]

Hello SeamusD,

Thank you for posting in Intel community Forum.

For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.

1. Please tell me how you updated the driver.
2. For me to review the hardware and the driver installed, please help generate the SSU logs of your system. Kindly refer to the link below for the steps:

How to get the Intel® System Support Utility Logs on Windows*

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello SeamusD,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician