nao consigo abrir o centro de comandos graficos intel

[jvzinho]

o intel arc pode fazer com oq eu nao consiga abrir o centro de comandos graficos intel ?, pois tipo a varios meses to querendo esticar a tela de um jogo fps que jogo ( quero mudar o modo de escala pra esticado mas a maioria dos tutoriais no youtube aparecem no centro comandos grafico nao no intelarc ai nao consigo abrir ele pois fica carregando infinitamente  )

[DhannielM_Intel]

Hi jvzinho,

To further investigate this issue, can you answer the following questions below:

1. What graphics driver you are currently using?
2. Can you tell me the model of your monitor?
3. Have you done clean installation of graphics driver using Display Driver Uninstaller (DDU)?
4. Are you using desktop or laptop? If laptop can you tell me the exact model of your laptop?
5. Lastly, what GPU you are currently using?

I am looking forward hearing back from you.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hi jvzinho,

I wanted to check if you have the chance to review the questions that I have posted. Let me know if at your earliest convenience so we can determine the next course of action to resolve this matter.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hi jvzinho,

Since I haven't heard back from you, I will be closing this thread. Though if you have other inquiries or further assistance, please submit a new post as this thread will no longer be monitored.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[Carlos067]

Olá, estou com mesmo problema, centro de comando não abre e fica carregando infinitamente.

Estou em um notebook ideapad S145 (81s90003br), driver gráfico Intel® UHD Graphics 620 na versão 31.0.101.2115, já fiz a instalação limpa também.