I am using the new Manageability Commander Tool v0.54. When I use the Manageability Terminal Tool, I am able to run the "Remoted Reboot to BIOS Setup" and the "Remoted Reboot to Redirect Floppy" without any problems.
When I try the "Remoted Reboot" option, while the Dell is booting, when I press the F2 or F12 it is not recognized. I have tried both of the Terminal Emulation VT100 options, and all 3 of the Special Key Translation options.
Has anyone else been able to use the F2 or F12 during a SOL session using the Remote Reboot option on a Dell Optiplex 755?
I am running Dell's latest version (A10) of their BIOS update. The Dell 755 shows "Intel Management Engine BIOS Extension v3.0.2.0004" in the BIOS setup.
I know there is a newer version of AMT, but I haven't been able to find it. Does Intel provide the newer AMT available for download? If it is available, could someone please provide the link? Thanks.
Could you try this and see if it is working?
You can upgrade your system to AMT version 3.2 and for that you need to contact Dell.
I will trythose key codes, during the remote reboot of the Dell system, the screen goes by very quickly, but your suggestion has given me some ideas, I will let you know if I get it working, and will try some tests when I have a little free time to play. Thanks for your suggestion and information.
Yes and Yes.
The firmware version of AMT does not correspond with the version of the MEBx interface. You can use our MEINFO tool from the OS to see the AMT FW version, as well as the status and versions of a number of other things, such as the LMS and HECI drivers.
[mailto:firstname.lastname@example.orgITforum.com] On Behalf Of Sullivan, Trevor
Sent: Tuesday, September 09, 2008 8:46 AM
Subject: [vpro] Intel AMT 3.2.1 on Dell OptiPlex 755
Im having trouble getting a hold of someone at Dell who can assist me with this issue, and Im really just looking for some confirmation on something. Based on my understanding from other peoples posts on various forums, including Intels at least, the A10 BIOS for the Dell OptiPlex 755 should contain an update to Intel AMT 3.2.1. Ive applied the A10 BIOS update to my test system, however, when entering the MEBx, Im still being shown version 3.0.2.0004. I recall that when updating the BIOS the first time, I saw a brief message about the BIOS being updated, and then the AMT being updated, but I dont believe that the MEBx version changed at all.
This really boils down to two questions:
1. Can someone confirm that they have Dell OptiPlex 755 clients running with the Intel AMT 3.2.1 firmware?
2. Can someone from Intel confirm that the Dell OptiPlex 755 is a 3.2.1-supported platform?