Cannot use borrowed license

[Sebastien_B_1]

Hi,

We have a floating license for Intel development tools (C++ compiler). I can successfully borrow a license from the server. The output of  lmutil.exe lmborrow -purge -status is then:

lmutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved.
Vendor     Feature                             Version    Expiration
______     ________                            __________ __________
INTEL      Comp-CW                             2020.0621  13-Jun-19 09:01

The output of lmutil.exe lmstat -a confirms that a license is in use:

ID9FC97B2:  (Total of 1 license issued;  Total of 1 license in use)
Comp-CW:  (Total of 1 license issued;  Total of 1 license in use)

However, when I try to work offline, it seems that icl does not find the borrowed license and tries to contact the server:

1>Error: A license for Comp-CW is not available now (-96,7,11001).
1>
1>A connection to the license server could not be made.  You should
1>make sure that your license daemon process is running: both an
1>lmgrd.exe process and an INTEL.exe process should be running
1>if your license limits you to a specified number of licenses in use
1>at a time.  Also, check to see if the wrong port@host or the wrong
1>license file is being used, or if the port or hostname in the license
1>file has changed.
1>
1>License file(s) used were (in this order):
1>    1.  C:\Program Files (x86)\Common Files\Intel\Licenses\COM_W__CPPFOR_XXXX-XXXXXXXX.lic
1>    2.  C:\Program Files\Common Files\Intel\Licenses
1>    3.  C:\PROGRA~2\INTELS~1\COMPIL~1\windows\bin\Intel64\*.lic
1>
1>Please refer http://software.intel.com/sites/support/ for more information..
1>
1>icl: : error #10052: could not checkout FLEXlm license

On the client side for the example above, to borrow the license, I just used:

lmutil.exe lmborrow INTEL 13-Jun-19 09:01

icl.exe (to actually borrow the license)

Any idea why it does not work?

Thanks!

Windows 10, VS2017, Intel Parallel Studio XE 2018 Update 3

[Viet_H_Intel]

Can you submit a ticket at http://www.intel.com/supporttickets? 

[Sebastien_B_1]

Thanks. My colleague opened a ticket for this issue.

[JMcKe20]

I am having a similar issue. Was a bug opened, or a solution found?

Thanks!

-Joel