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sato__hiroshi
Beginner
145 Views

Error: A license for CCompL could not be obtained - Your license has expired.

Hi,

I'm a system integrator and supporting one particular customer.

I believe I installed intel parallel studio in 2014 on the customer's system.

Now, when I try to start icc, the following message is displayed.

Error: A license for CCompL could not be obtained
Your license has expired.

License file(s) used were (in this order):
    1.  Trusted Storage
**  2.  /opt/intel/licenses/COM_L___CPDZ-XXXXXXXX.lic
**  3.  /opt/intel/composer_xe_2013_sp1.0.080/Licenses
**  4.  /root/intel/licenses
**  5.  /Users/Shared/Library/Application Support/Intel/Licenses
**  6.  /opt/intel/composer_xe_2013_sp1.0.080/bin/intel64/*.lic

Please visit http://software.intel.com/sites/support/ to obtain license renewal information.

 

This is not an evaluation license, and it should have been valid when I installed back then.

The date shown in the license file is 2015.0131, so it should be valid for parallel studio 2014.

Why does it expire?

I would appreciate if someone could help me solve this problem.

Best regards,

Hiroshi

0 Kudos
2 Replies
Viet_H_Intel
Moderator
145 Views

Can you report your license issue at http://www.intel.com/supporttickets

Thanks,

Viet 

sato__hiroshi
Beginner
145 Views

Thanks, Viet.

I reported to the site you provided.

Hope they could help me.

Hiroshi

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