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Issue with Serial Number for Parallel Studio XE Installation

theAIresearcher
Beginner
‎01-12-2019 12:09 PM
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Hello everyone,

I am sorry to post this here but I wasn't able to find any other related forums. 

I am trying to install Intel Cluster Tools 2013 SP1 Update 1 on Windows 10, As I am a student, Intel provided a serial number for me, but when I try using it I get the error "Activation rights do not allow this software to be installed. This could be due to expired subscription or incompatible serial number", and when I download the license file and use it, I get the error "license file provided is invalid".

I tried redownloading the license file as well. Nothing seems to work.

Please let me know what you think the problem is. Thank you.

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Viet_H_Intel
Moderator
‎01-16-2019 11:16 AM
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Best is to submit a ticket at http://www.intel.com/supporttickets

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