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License issue for Intel Parallel Studio XE Cluster edition

jumpol_t_
Beginner
‎12-11-2018 11:17 PM
250 Views

Dear License support team,

Our team try to install Intel Parallel Studio XE Cluster edition success with trial key. but when try to install purchase license key it can't not install license as attached image.

 Please help me verify what's issue?

To Intel.JPG

BR,

Jumpol T.

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Viet_H_Intel
Moderator
‎12-13-2018 03:52 PM
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Can you submit a ticket at http://www.intel.com/supporttickets? Then someone from the licensing team will be able to help.

Thanks,

Viet

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