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Parallel Studio License Issues

Gilliam__Joshua
Beginner
‎04-12-2019 06:23 AM
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I work for a company that has a perpetual floating license that had it's maintenance expire last week. Since then I have been unable to perform installation license activation on parallel studio xe 2018 update 2 using the license manager that hosts that license on our closed network. 

Is there a reason I should no longer be able to perform installations now that the maintenance has expired, even though it is a perpetual license?

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Viet_H_Intel
Moderator
‎04-12-2019 10:55 AM
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Can you create a case at http://www.intel.com/supporttickets? The team there will be able to help. 

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