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Parallel Studio XE Cluster Edition (Windows) 2018/2019 installation freezes on Windows 10

Sardar_A_
Beginner
‎09-19-2018 01:11 PM
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I tried to install 2018 update 3 and 2019 versions on Windows 10 but both installations freeze. Pressing cancel button does not help either, end up to reboot the machine.

Attaching screenshot of a frozen installer and log files.

Capture.PNG

 

pid_11328.log
issa.log
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Viet_H_Intel
Moderator
‎09-19-2018 05:29 PM
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I've reported this issue to our installation team. Can you also report it to http://www.intel.com/supporttickets?

Thanks,

Viet 

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Viet_H_Intel
Moderator
‎09-19-2018 05:31 PM
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Internal bug number is INST-9409

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