Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Mattias_B_
Beginner
46 Views

Parallel Studio XE Professional Edition 2016 installation crash

I was adviced by intel support to post here, strange as it is a installation issue.

< Intel® Parallel Studio XE Professional Edition 2016 (Trial) web-install fails (chrashes) at "Loading config_itac.xml". And i am running it as Admin and all that shit. I did try the full version and it also failed the same way. I tried to bypass it by renaming config_itac.xml. But the next xml (config_advisor.xml) generated the same result.

Setup: Windows 10 Pro x64
Intel Core i7 920
VS2013 and VS2015

Regards

/Mattias

0 Kudos
4 Replies
Kittur_G_Intel
Employee
46 Views

Hi Mattias,
This is a strange error that we haven't seen at all.  For further investigation from our installation team, could you please attach the log files from the last run? The files are:  %temp%\pset_tmp_PSXE2016_*\*.*

Thanks,
Kittur

Mattias_B_
Beginner
46 Views

Thank you for the log. I will investigate this further and update you.

Regards,

Devorah - Intel® Developer Support "
Kittur_G_Intel
Employee
46 Views

Thanks Mathis for your patience and helping us (Devorah as well) in providing the log.  I'll pass on the log to the install dev team as well for investigation - appreciate much.

_Kittur

Kittur_G_Intel
Employee
46 Views

@Mattias: Hi, I'll close this thread here as Devorah is handling this issue in Download, Registration, Licensing forum and has already sent you private email with instructions etc  towards resolution, thanks.

_Kitttur