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Problem tracking number from @Intel staff

Marián__VooDooMan__M
New Contributor II
94 Views

Greetings,

This is not problem report, nor feature request. Let me explain.

Sometimes, I have similar issue reported in the forum by another user.

I want to kindly ask all @Intel staff to *ALWAYS* post on forum tracking number of bug and/or feature request, when they submit it to internal tracking database.

The idea behind it, it is when there is update to ICC, then everyone incorporated can look into ChangeLog of particular release, and look-up whether tracking number was fixed.

The bad thing is, I am constantly asking in approved bug/feature release in the forum for tracking number, and @Intel staff, of course, reply the tracking number, but I'd like them to do it automatically, from @Intel staff.

I hope I am not insulting anybody, it is just a suggestion you might not abide to. But I wish to.

TIA!

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2 Replies
Kittur_G_Intel
Employee
94 Views

Hi,

Sure, 'll pass your request to the product support team to take a look at the existing process and see what can be done and the request makes sense. Appreciate your patience till then.

_Regards, Kittur 

Kittur_G_Intel
Employee
94 Views

HI Marian,

Thanks for your request from now you can ask the support engineer triaging the issue the internal tracking number for the issue (this was approved by support group manager). You can track the issue accordingly and it should also be in the bug fixes list of the subsequent release if fixed in that release as well.

Regards, Kittur 

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