Problem with Licence Manager

[Gunnar]

When installing the intel licence server, version 2.10.0.016, I get an installation created at /opt/intel/licenseserver, which has the contents indicated below. In particular, a file lmgrd is present.

But when trying to execute the file, my system throws an error message claiming that the file is not present:

/opt/intel/licenseserver$ sudo ./lmgrd
sudo: unable to execute ./lmgrd: No such file or directory

While ls does report the file:

/opt/intel/licenseserver$ ls ./lmgrd
./lmgrd

I have already removed the installation and re-installed, but the problem persists.

Please advise.

Here is the full output of

/opt/intel/licenseserver$ ls -l
total 15764
-rwxr-xr-x 1 root root 1120480 Oct 24 2019 chklic
-rw-rw-r-- 1 root root 51507 Oct 24 2019 END_USER_LICENSE
-rw-rw-r-- 1 root root 2758248 Oct 24 2019 fnp_LicAdmin.pdf
-rwxr-xr-x 1 root root 4904 Oct 24 2019 getip
-rw-rw-r-- 1 root root 23092 Oct 24 2019 HowTo.html
-rwxr-xr-x 1 root root 1428520 Oct 24 2019 INTEL
-rwxr-xr-x 1 root root 8378912 Oct 24 2019 INTEL_libFNP.so
-rw-r--r-- 1 root root 41 Oct 1 11:45 liclist.tmp
lrwxrwxrwx 1 root root 6 Oct 24 2019 lmdown -> lmutil
-rwxr-xr-x 1 root root 1170840 Oct 24 2019 lmgrd
lrwxrwxrwx 1 root root 6 Oct 24 2019 lmhostid -> lmutil
lrwxrwxrwx 1 root root 6 Oct 24 2019 lmremove -> lmutil
lrwxrwxrwx 1 root root 6 Oct 24 2019 lmreread -> lmutil
lrwxrwxrwx 1 root root 6 Oct 24 2019 lmstat -> lmutil
lrwxrwxrwx 1 root root 6 Oct 24 2019 lmswitchr -> lmutil
-rwxr-xr-x 1 root root 1138392 Oct 24 2019 lmutil
lrwxrwxrwx 1 root root 6 Oct 24 2019 lmver -> lmutil
-rw-rw-r-- 1 root root 20229 Oct 24 2019 README
drwxr-xr-x 6 root root 4096 Oct 24 2019 uninstall
-rwxr-xr-x 1 root root 645 Oct 18 2019 uninstall_GUI.sh
-rwxr-xr-x 1 root root 19118 Oct 24 2019 uninstall.sh

[PrasanthD_intel · Accepted solution]

Hi Gunnar,

Thanks for reaching out to us.

Could you please check below article which addresses how to resolve this specific issue?

https://software.intel.com/content/www/us/en/develop/articles/lmgrd-no-such-file-or-directory.html

Let us know if you need any help.

Regards

Prasanth

[Gunnar]

Dear Prasanth, thank you for your advice. Indeed, I was able to start the licence server after installing the lsb-core packages. However, I now have another problem: it takes a very long time to issue any commands on the executables supported by the licence. For example: time icpc --version icpc (ICC) 19.1.2.254 20200623 Copyright (C) 1985-2020 Intel Corporation. All rights reserved. real 0m40.102s user 0m0.023s sys 0m0.030s however, it is fast to check on licence status, like so: time ./lmutil lmstat -a -c ../licenses/l_FTXXXXXX.lic lmutil - Copyright (c) 1989-2019 Flexera. All Rights Reserved. Flexible License Manager status on Mon 10/5/2020 21:08 License server status: 27009@feynman.kent.ac.uk License file(s) on feynman.kent.ac.uk: /opt/intel/licenses/l_FTXXXXXX.lic: feynman.kent.ac.uk: license server UP (MASTER) v11.16.4 Vendor daemon status (on feynman.kent.ac.uk): INTEL: UP v11.16.4 Feature usage info: [...] real 0m0.012s user 0m0.001s sys 0m0.011s Could you advise what may be the cause? The logfile states a possibly related comment: 20:55:25 (INTEL) TCP_NODELAY NOT enabled Many thanks for your help. Best regards, Gunnar

[PrasanthD_intel]

Hi Gunnar,

As your initial query has been answered, could you please raise a separate thread regarding this new issue?

You can mention this thread as a reference in a new thread if you want.

It will be helpful for us to maintain the forum and others to find answers easily.

Thanks and Regards

Prasanth

[PrasanthD_intel]

Hi Gunnar,

When you execute icc -- version, the command takes more time than usual as it first checks with the license manager and returns the output. Hence it takes time to process the request.

Also, in future, please raise a ticket at https://supporttickets.intel.com/servicecenter?lang=en-US for any license-related issues which offers immediate support.

Let us know if we can close this ticket.

Regards

Prasanth

[PrasanthD_intel]

Hi Gunnar,

We are closing this thread as the issue has been resolved. If you require additional assistance from Intel, please start a new thread. Any further interaction in this thread will be considered community only.

Regards

Prasanth