A recent thread addressed the corresponding problem for thr Fortran product. You may adapt it by making suitable substitutions.
LINK: problem about intel fortan compiler 12
Did the link above help you to fix the problem?
If NO please let me know, I'll prepare detailed instructions.
We are recommending to use uninstall scripts to remove product because it supports not only physical removing but some post-uninstall actions to make customer environment cleaned.
Uninstall script usually is located in