The license file(s) you provided are not valid for this product

[Tom_W_1]

I downloaded a fresh copy of the license file.

I downloaded parallel_studio_xe_2018_update4_professional_edition.tgz

unzipped and untarred it and cd'ed to the directory

tried to run install_gui.sh

It checks the tar files, then asks about activation.

I chose "Chose alternative activation" as I have the license file.  (BTW, there is no internet connection for this server...)

I then chose "activate offline".

I browsed to the license file.

Clicked "next" and got the "The license file(s) you provided are not valid for this product" error.

Can you help with this install?

thanks

[Tom_W_1]

I solved my issue.

[Vaughn__James]

Would you mind telling us how? I run into this problem everytime I install a new update. Telling me the license file/serial is invalid or the license deposited in the software manager can't be used though it is shown as valid. Sometimes uninstalling the complete studio helps, sometimes getting a demo license works.