Intel® C++ Compiler
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Update license server host ID - Parallel Studio

GMAC2
Beginner
‎10-02-2020 06:24 AM
531 Views

Our server hosting our Intel® Parallel Studio XE Cluster Edition for Linux license is being replaced and I need to request a new license file with our new server host info. Since this license is perpetual, but out of support, I don't have the ability to do this online through my account. 

Could I please request a new license file through support?

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AbhishekD_Intel
Moderator
‎10-04-2020 11:12 PM
512 Views

Hi,


As this is a licensing issue, could you please raise a ticket on the online service center, they would be able to provide you immediate support on this issue. You could reach the online service center at the below URL.


https://supporttickets.intel.com or https://software.intel.com/en-us/support/priority-support 



Warm Regards,

Abhishek


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GMAC2
Beginner
‎10-05-2020 06:38 AM
499 Views
In response to AbhishekD_Intel

Yes, and thank you for providing the links to support!

In response to AbhishekD_Intel
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Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

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