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229 Views

icc installation / license question

Icc is extremely slow for me. E.g., even the "icc --version" command takes 10 minutes to finish.
strace reveals that my self-intsalled icc gets stuck in trying to contact isl-mp1.jf.intel.com, which I think is a license server. So my theory is that this caused the problem.
During icc installation, I did specify the location of the .lic file.
Q1. Is there a way to tell icc not to contact the license server without re-installing icc?
Q2. If I want to re-install icc, how to uninstall it first?
Thanks.

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7 Replies
Om_S_Intel
Employee
229 Views

The installation of icc seems improper. You may unsinstall using uninstall.sh. In my m/c this is available as given below:

/opt/intel/composer_xe_2011_sp1.7.235/bin/uninstall.sh


Om
229 Views

I uninstalled it. Then I installed icc again. I supplied the license serieal number XXXX-XXXXXXXX in the interactive installation process.

Still, when I do
/nfs/pdx/disks//composer_xe_2011_sp1.7.256/bin/intel64/icc --version
it takes forever to finish. It tries repeatedly to contactisl-mp1.jf.intel.com (the name server).
Any more ideas?
Thanks!
TimP
Black Belt
229 Views

If your installation didn't complete correctly, due to delay in contacting Intel license server, you should be able to take the alternate install path of supplying the license file which was emailed to you. If you need a fresh copy, you can have it sent again at https://registrationcenter.intel.com. Once install is complete, there should be no need to contact Intel server again.
229 Views

Thanks for the reply. My current status is


* I had tried both methods to supply the license. That is, by pointing the installer to the license file, and by supplying the license number XXXX-XXXXXXXX interactively.
* For both methods, installation seemed to be complete and successful. At least it did not give me any warning.

* For both methods, I have been seeing the same problem. That is, icc repeatedly tries to contact10.23.61.97 (isl-mp1.jf.intel.com)

Any other suggestions?
Thanks!
Om_S_Intel
Employee
229 Views

There is something wrong in your environment and installation is not getting completed.
229 Views

With help from Om, Mark and Kittur, this issue has been solved.

It turns out that I needed to set environment variableINTEL_LICENSE_FILE (orLM_LICENSE_FILE) so that it points to my license file. I needed to do so regardless of the fact that I already gave the license file's full path to the installer.
Kittur_G_Intel
Employee
229 Views

Just to clarify: Apparently iccvars.sh file should have been sourced first by Zhen which would have set the INTEL_LICENSE_FILE variable properly so the correct license file is found. Went through the scenario with Zhen who is clear now on the install procedure.
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