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Can not share screen

Peng_M_
Beginner
166 Views

I installed the lastest version (v2.8.1) and set the config.erizoController.ssl=true.And I installed the WebRTC Desktop Sharing Extension for Chrome 45.

When I visit https://xxxx:3004 and click the button "Share Screen!" there is nothing being changed and the console prints as following:

ERROR:share screen failed:

Object {code: 1103, msg="screen sharing plugin inaccessible"} ​

So could you please give me some useful solutions and I'll appreciate it a lot!!

0 Kudos
14 Replies
Chunbo_H_Intel1
Employee
166 Views

Did you use the IP address or server name when you tried to share screen?

Peng_M_
Beginner
166 Views

CHUNBO H. (Intel) wrote:

Did you use the IP address or server name when you tried to share screen?

Yes,I found that solution in other topic and it didn't work too.

Chunbo_H_Intel1
Employee
166 Views

Hi Peng,

Not sure if you're using the extension we provide, which is a sample. The solution is actually there in the client SDK doc: Intel_CS_WebRTC_User_Document.v2.8\CS_WebRTC_Client_SDK_User_Guide.v2.8\js\index.html,

"

Screen sharing extension

We provide source code of a Chrome screen sharing extension sample. Developers should edit manifest.json and publish it to Chrome App Store to make it work for their products. After your extension is published, you will get an extension ID. This ID will be used when create screen sharing stream.

Note: End users need to install your extension and visit your site with https if they want to use screen sharing.

"

Please have a try.

Thanks!

Peng_M_
Beginner
166 Views

CHUNBO H. (Intel) wrote:

Hi Peng,

Not sure if you're using the extension we provide, which is a sample. The solution is actually there in the client SDK doc: Intel_CS_WebRTC_User_Document.v2.8\CS_WebRTC_Client_SDK_User_Guide.v2.8\js\index.html,

"

Screen sharing extension

We provide source code of a Chrome screen sharing extension sample. Developers should edit manifest.json and publish it to Chrome App Store to make it work for their products. After your extension is published, you will get an extension ID. This ID will be used when create screen sharing stream.

Note: End users need to install your extension and visit your site with https if they want to use screen sharing.

"

Please have a try.

Thanks!

The extension must be published to Chrome App Store?

Chunbo_H_Intel1
Employee
166 Views

Yes, this's correct.

Thanks!

Peng_M_
Beginner
166 Views

CHUNBO H. (Intel) wrote:

Yes, this's correct.

Thanks!

Thanks!!

Happy new year!!

Chunbo_H_Intel1
Employee
166 Views

You too.

Thanks!

Kalikinkar_D_
Beginner
166 Views

Dear CHUNBO,

 

I have done all the things to publish extension. I have installed the extension. List of screens is coming. But after sharing it is not publishing. Other people can not see the shared screen. On browser console there is no error. Please help me.

 

Thanks,

Kalikinkar

Chunbo_H_Intel1
Employee
166 Views

Could you upload the log files accordingly?

Thanks!

Kalikinkar_D_
Beginner
166 Views

Dear Chunbo,

We have resolved the issue. We found that, to share the screen, we need to set the audio flag as "true". Is it mandatory to set the flag as "true"? Or we are missing something?

Thanks,

Kalikinkar

Chunbo_H_Intel1
Employee
166 Views

Hi Kalikinkar,

Is this audio flag used during publish or subscribe?

Thanks!

Peng_M_
Beginner
166 Views

Kalikinkar D. wrote:

Dear Chunbo,

We have resolved the issue. We found that, to share the screen, we need to set the audio flag as "true". Is it mandatory to set the flag as "true"? Or we are missing something?

Thanks,

Kalikinkar

Hi Kalikinkar,

Where can I find the audio flag?

Thanks!

Li__Guangming
New Contributor I
166 Views

Kalikinkar!

Can you tell me where is your "audio:true" is set?Help!!!!!

Chunbo_H_Intel1
Employee
166 Views

Please refer to the topic https://software.intel.com/en-us/forums/intel-collaboration-suite-for-webrtc/topic/604007.

If you're using Chrome 47, this is a known issue of audio-only or video-only stream operations in v2.8.x.

We've released v3.0 in which this issue has been solved.

Thanks!

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