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Hello Team,
Sample web application is working fine in Chrome, while coming to safari we are getting error messages with remote mixed stream in MCU.
Please find below attached screenshot of console log .
Thanks,
Nikhil
- Tags:
- HTML5
- JavaScript*
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Hi, Nikhil
Could you provide more information, e.g reproduce steps and Safari version etc
Thanks
Yanbin
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Hi Yanbin,
Simply we download the framework, and started MCU server in AWS(GPU is not enabled) with self signed certificates.
Opened index.html from node server with port number 80 in safari browser (v12.0.2). We got issue as "Receive remote stream without subscription".
Our local stream is published successfully, and visible at other end.But at safari user end remote mixed stream is not subscribed.
While compare to chrome browser, its working fine.
Please find below attachment for console log screenshot.
Thanks,
Nikhil
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Hello,
Any help would be appreciated.
Thank you.
Best Regards,
Nikhil.
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Hi, Nikhil
We also found this issue on our release testing cycle. It seems the safari issue and related to machine hardware. It works fine on some of machines while works abnormally on others during our testing. We will monitor safari related fix closely .
Thanks
Yanbin
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Hi Yanbin,
Thanks for your reply.when we will expect release patch for this issue.
Thanks,
Nikhil.
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Hi Yanbin,
when we will expect release patch for this safari browser issue. not even working in ios,ipad devices also please fix it as soon as possible .
Thanks,
Nikhil
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Hi,
We are also facing this issue, is there any update on this?
Thanks.
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Hi Yanbin,
Any update would be appreciated.
Thanks,
Nikhil.
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Hello,
Any update would be appreciated.
Thanks,
Nikhil.
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Hi Zhao,
Simply we download the framework(4.2), started MCU server in AWS(GPU is not enabled) with ssl.
Opened index.html(https://abc.com:3004) in safari browser (v12.0.2). We got issue as "Receive remote stream without subscription".
Our local stream is published successfully, and visible at other end.But at safari user end remote mixed stream is not subscribed.
Can you help me on this.
Thanks,
Nikhil
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Hello,
Any help would be appreciated.
Thank you.
Best Regards,
Nikhil.
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Hello,
Any help would be appreciated.
Thank you.
Best Regards,
Nikhil.
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Hi,
We have some questions about your case:
1. Did the subscription fail on safari every time or sometimes?
2. How about subscribing forward streams? (add /?forward=true)
3. Did you subscribe the stream published from safari or from chrome?
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Hi,
1 subscription fail on safari every time (forward=false)
2 working fine on forward=true
3 we tested for safari to safari and chrome to safari both are not working for forward=false
Thanks,
Nikhil kumar
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I came across the same issue as Nikhil described.
I have installed h264 deps. I set the view's video format to { "profile" : "CB", "codec" : "h264" }.
Installing OpenH264 Video Codec Library provided by Cisco Systems, Inc? [Yes/no]Yes OpenH264 Video Codec provided by Cisco Systems, Inc. Download OpenH264... --2019-05-24 09:13:39-- https://github.com/cisco/openh264/releases/download/v1.7.0/libopenh264-1.7.0-linux64.4.so.bz2 Resolving github.com (github.com)... 13.250.177.223 Connecting to github.com (github.com)|13.250.177.223|:443... connected. HTTP request sent, awaiting response... 302 Found Location: https://github-production-release-asset-2e65be.s3.amazonaws.com/13909573/f2fd4882-5295-11e7-8207-5ecd12533659?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A%2F20190524%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20190524T011340Z&X-Amz-Expires=300&X-Amz-Signature=6118c2070e13804b7d4a7588f0757a3d5bd9a94104762d019149474396718cfe... [following] --2019-05-24 09:13:40-- https://github-production-release-asset-2e65be.s3.amazonaws.com/13909573/f2fd4882-5295-11e7-8207-5ecd12533659?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A%2F20190524%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20190524T011340Z&X-Amz-Expires=300&X-Amz-Signature=6118c2070e13804b7d4a7588f0757a3d5bd9a94104762d019149474396718cfe... Resolving github-production-release-asset-2e65be.s3.amazonaws.com (github-production-release-asset-2e65be.s3.amazonaws.com)... 52.216.238.83 Connecting to github-production-release-asset-2e65be.s3.amazonaws.com (github-production-release-asset-2e65be.s3.amazonaws.com)|52.216.238.83|:443... connected. HTTP request sent, awaiting response... 200 OK Length: 518124 (506K) [application/octet-stream] Saving to: 'libopenh264-1.7.0-linux64.4.so.bz2' 100%[=====================================================================================================================================================================================================>] 518,124 101KB/s in 5.0s 2019-05-24 09:13:46 (101 KB/s) - 'libopenh264-1.7.0-linux64.4.so.bz2' saved [518124/518124] Download libopenh264-1.7.0-linux64.4.so success. OpenH264 install finished.
And the document of sampleRoom is:
{
"_id" : ObjectId("5cdbb5f62b1a7612c1ad6b6d"),
"name" : "sampleRoom",
"notifying" : {
"streamChange" : true,
"participantActivities" : true
},
"transcoding" : {
"video" : {
"parameters" : {
"keyFrameInterval" : true,
"bitrate" : true,
"framerate" : true,
"resolution" : true
},
"format" : true
},
"audio" : true
},
"mediaOut" : {
"video" : {
"parameters" : {
"keyFrameInterval" : [
100,
30,
5,
2,
1
],
"bitrate" : [
"x0.8",
"x0.6",
"x0.4",
"x0.2"
],
"framerate" : [
6,
12,
15,
24,
30,
48,
60
],
"resolution" : [
"x3/4",
"x2/3",
"x1/2",
"x1/3",
"x1/4",
"hd1080p",
"hd720p",
"svga",
"vga",
"qvga",
"cif"
]
},
"format" : [
{
"codec" : "vp8"
},
{
"profile" : "CB",
"codec" : "h264"
},
{
"codec" : "vp9"
}
]
},
"audio" : [
{
"channelNum" : 2,
"sampleRate" : 48000,
"codec" : "opus"
},
{
"sampleRate" : 16000,
"codec" : "isac"
},
{
"sampleRate" : 32000,
"codec" : "isac"
},
{
"channelNum" : 1,
"sampleRate" : 16000,
"codec" : "g722"
},
{
"codec" : "pcma"
},
{
"codec" : "pcmu"
},
{
"channelNum" : 2,
"sampleRate" : 48000,
"codec" : "aac"
},
{
"codec" : "ac3"
},
{
"codec" : "nellymoser"
},
{
"codec" : "ilbc"
}
]
},
"mediaIn" : {
"video" : [
{
"codec" : "h264"
},
{
"codec" : "vp8"
},
{
"codec" : "vp9"
}
],
"audio" : [
{
"channelNum" : 2,
"sampleRate" : 48000,
"codec" : "opus"
},
{
"sampleRate" : 16000,
"codec" : "isac"
},
{
"sampleRate" : 32000,
"codec" : "isac"
},
{
"channelNum" : 1,
"sampleRate" : 16000,
"codec" : "g722"
},
{
"codec" : "pcma"
},
{
"codec" : "pcmu"
},
{
"codec" : "aac"
},
{
"codec" : "ac3"
},
{
"codec" : "nellymoser"
},
{
"codec" : "ilbc"
}
]
},
"views" : [
{
"video" : {
"layout" : {
"templates" : {
"custom" : [],
"base" : "fluid"
},
"fitPolicy" : "letterbox"
},
"keepActiveInputPrimary" : false,
"bgColor" : {
"b" : 0,
"g" : 0,
"r" : 0
},
"motionFactor" : 0.8,
"maxInput" : 16,
"parameters" : {
"keyFrameInterval" : 100,
"framerate" : 24,
"resolution" : {
"height" : 480,
"width" : 640
}
},
"format" : {
"profile" : "CB",
"codec" : "h264"
}
},
"audio" : {
"vad" : true,
"format" : {
"codec" : "opus",
"sampleRate" : 48000,
"channelNum" : 2
}
},
"label" : "common"
}
],
"roles" : [
{
"subscribe" : {
"video" : true,
"audio" : true
},
"publish" : {
"video" : true,
"audio" : true
},
"role" : "presenter"
},
{
"subscribe" : {
"video" : true,
"audio" : true
},
"publish" : {
"video" : false,
"audio" : false
},
"role" : "viewer"
},
{
"subscribe" : {
"video" : false,
"audio" : true
},
"publish" : {
"video" : false,
"audio" : true
},
"role" : "audio_only_presenter"
},
{
"subscribe" : {
"video" : true,
"audio" : false
},
"publish" : {
"video" : false,
"audio" : false
},
"role" : "video_only_viewer"
},
{
"subscribe" : {
"video" : true,
"audio" : true
},
"publish" : {
"video" : true,
"audio" : true
},
"role" : "sip"
}
],
"participantLimit" : -1,
"inputLimit" : -1,
"__v" : 0
}
Any suggestion?
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Hello,
Any update would be appreciated.
Thanks,
Nikhil.
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Hi,
We are trying to resolve this issue, but it may be need some time to find the root cause.
Now we find a workaround for this issue.
you can put conference.subscribe operation into a setTimeout scope, and timeout set to 1000 such as follow:
setTimeout(function (){
conference.subscribe(stream, {
audio: {codecs:[{name:'opus'}]},
video: true
}).then((subscription) => {
subscriptionForMixedStream = subscription;
let $video = $(`<video controls autoplay id=${stream.id} style='display:block'>this browser does not supported video tag</video>`);
$video.get(0).srcObject = stream.mediaStream;
$('body').append($video);
subscription.addEventListener('error', (err) => {
console.log('Subscription error: ' + err.error.message);
})
});
for (const resolution of stream.capabilities.video.resolutions) {
const button = $('<button/>', {
text: resolution.width + 'x' +
resolution.height,
click: () => {
subscribeDifferentResolution(stream, resolution);
}
});
button.appendTo($('body'));
};},1000);
Would you please help to try this workaround and give feedback for us.
Hope it can works for you.
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