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Beginner
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https://XXXXX:3004 is not working.

To verify whether the server installed successfully, I ran https://XXXXX:3004 on Chrome Browser.
but console log was shown "INFO: ICE Connection Failed" and "ERROR: 57e9f8bce1209XXXXXXXX subscribe failed: peer connection failed" at client 
and web rtc log was shown "ERROR: NiceConnection - video - NICE Component 1 FAILED" and "ERROR: NiceConnection - Nice Failed, stopping ICE" at Server .
What is the problem?.

I atteched client log and server WebRTC log.
Because Our Server is on Amason Web service. private ip is 172.31.XX.XX and public ip is 52.78.XX.XX.

Please give me everything you have about this question?
Thinks a lot for you in advance

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5 Replies
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Beginner
51 Views

current Server version is 3.2....

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Employee
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Have you open all required ports in AWS security policy, including all UDP ports?

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Beginner
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443(UDP),3000(TCP),3001(TCP/UDP),3004(TCP/UDP),4478(TCP/UDP),8080(TCP/UDP),8095(TCP/UDP),8096(TCP/UDP),8124(TCP/UDP),8125(TCP/UDP) ports opened.

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Employee
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The peer connection relies on wider UDP ports, usually > 10000 and < 65535, which is also configurable in MCU access agent configuration.

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Beginner
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Hi Lei,

it's good work. 

Thank you for your help.

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