Intel® Collaboration Suite for WebRTC
Community support and discussions on the Intel® Collaboration Suite for WebRTC (Intel® CS for WebRTC).

webrtc 3.3 , Login error

BRUCE_L_
Beginner
1,224 Views

Hello, i am using version 3.3, centos 7.2
Follow the steps to install the server, start the server,
In version 53 of the Google browser enter https://192.168.1.186:3004
The following error occurred:

ERROR: server connection failed: Participant Ff3IvYdDREhb5Hl4AAAA join session 58a397f889d0146a63476ec6 failed

 

Test a lot of times or so, then re-install the server, or the above errors,

Ask for help, thanks!

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21 Replies
BRUCE_L_
Beginner
1,132 Views

Did anyone encounter this problem? Help me, thank you.

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Lei_Z_Intel1
Employee
1,132 Views

Have you started the MCU correctly without error log? Can you zip your log folder and paste here or send us through webrtc_support@intel.com?

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BRUCE_L_
Beginner
1,132 Views

Lei Zhai (Intel) wrote:

Have you started the MCU correctly without error log? Can you zip your log folder and paste here or send us through webrtc_support@intel.com?

I sent it to your mailbox, please check it out    

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BRUCE_L_
Beginner
1,133 Views
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Lei_Z_Intel1
Employee
1,133 Views

Video work node start fail. Can you check whether you have './videoMixer_sw/build/Release/videoMixer-sw' fold and a xxx.node file under it. Also the user you run start_all.sh has proper execution permission on it.

2017-05-18 03:04:36.496  - ERROR: VideoNode - { [Error: Cannot find module './videoMixer_sw/build/Release/videoMixer-sw'] code: 'MODULE_NOT_FOUND' }
Error: Cannot find module './videoMixer_sw/build/Release/videoMixer-sw'
    at Function.Module._resolveFilename (module.js:337:15)
    at Function.Module._load (module.js:287:25)
    at module.exports (woogeen/video/index.js:88:33)
    at _third_party_main.js:116:56
    at /home/sct/3.3/Release-v3.3/video_agent/amqp_client.js:1:5275
    at /home/sct/3.3/Release-v3.3/video_agent/amqp_client.js:1:1272
    at Queue._onMethod (/home/sct/3.3/Release-v3.3/video_agent/node_modules/amqp/lib/queue.js:466:9)
    at Queue.Channel._onChannelMethod (/home/sct/3.3/Release-v3.3/video_agent/node_modules/amqp/lib/channel.js:85:12)
    at Connection._onMethod (/home/sct/3.3/Release-v3.3/video_agent/node_modules/amqp/lib/connection.js:454:28)
    at AMQPParser.self.parser.onMethod (/home/sct/3.3/Release-v3.3/video_agent/node_modules/amqp/lib/connection.js:136:12)

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BRUCE_L_
Beginner
1,133 Views

I have this file.

This problem is solved, I found that the first implementation. / Init-all - deps, and then implement. /start-all.sh, the above problems will not occur,
But there was a new problem...
Console
ERROR: create LocalStream failed: Object {code: 1104, msg: "Not all device requests are satisfied."}

As shown below:

This is a log file  550846

I used the 3.1 version of the time, the use of the same camera, did not appear this problem, what is the reason for this error? Thank you!

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Lei_Z_Intel1
Employee
1,133 Views

Seems your local device not ready, check the error flag in upper corner of Chrome.

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BRUCE_L_
Beginner
1,133 Views

I was not a microphone, I modified script2.js in the

Woogeen.LocalStream.create ({
               video: {
                 device: 'camera',
                 resolution: myResolution
               },
               audio: false
             }
It's up.
But I found 3.1 before the version, even if there is no microphone, audio is true, it will not have this problem ah, which is why?

 

All in all, thank you for your help.

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Lei_Z_Intel1
Employee
1,133 Views

Yes, we changed the local media creation behavior after v3.1. After changing we will exactly follow customer specified parameters. If not match, report error.

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Mansi_J_
Beginner
1,133 Views

Screenshot from 2017-06-02 13-02-19.png

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Mansi_J_
Beginner
1,133 Views

I am having the same issue . Please help me out.

Thank you!!

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Mansi_J_
Beginner
1,133 Views

Screenshot from 2017-06-02 13-06-37.png

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Mansi_J_
Beginner
1,133 Views

Screenshot from 2017-06-02 13-06-48.png

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Mansi_J_
Beginner
1,133 Views

node: ./lib/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by node)
node: ./lib/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by node)

 

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Lei_Z_Intel1
Employee
1,133 Views

@Mansi, make sure your Ubuntu version is LTS14.04 64bit with its default c++ library.

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Mansi_J_
Beginner
1,133 Views

Lei Zhai (Intel) wrote:

@Mansi, make sure your Ubuntu version is LTS14.04 64bit with its default c++ library.

@Lei I am using ubuntu LTS16.04.

Is there any problem with that:(

Reply asap.

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Lei_Z_Intel1
Employee
1,133 Views

We only tested with 14.04, 16.04 should not work especially with different version C++ library.

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Mansi_J_
Beginner
1,133 Views

Lei Zhai (Intel) wrote:

We only tested with 14.04, 16.04 should not work especially with different version C++ library.

Is there any way to import that particular library??

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Mansi_J_
Beginner
1,133 Views

Screenshot from 2017-06-06 13-09-14.pngI was able to import the library but for createToken i am getting status code 401 unauthorisedScreenshot from 2017-06-05 12-27-09.pngI was able to import the required library but now I am getting the error 503(SERVICE UNAVAILABLE).

Please reply asap.

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Naresh_R_1
New Contributor I
1,014 Views

@Mansi,

It works with Ubuntu 16.04 too, please use server edition instead of desktop version and follow the installation steps it should be  not a problem

Thanks

Naresh

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