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How would we know? You didn't provide any details.
...S
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Hello alecalixto,
Thank you for submitting your question on this Intel® Community.
To better assist you, please generate a system report with the Intel® System Support Utility (Intel® SSU) and attach it to this thread.
- Intel® SSU Download link
- Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".
If you are receiving any error messages while trying to install the driver, please attach a screenshot to the thread.
Wanner G.
Intel Customer Support Technician
A Contingent Worker at Intel
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Hello alecalixto,
If you need any further assistance, please let us know. We will be glad to assist you.
Wanner G.
Intel Customer Support Technician
A Contingent Worker at Intel
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Hello alecalixto,
We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.
Wanner G.
Intel Customer Support Technician
A Contingent Worker at Intel

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