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alecalixto
Beginner
447 Views

Cannot upgrade WiFi driver from v20 to v21 on my STK2M3W64CC. Just upgraded BIOS to 61 from 57, but still installation fails, both from Support Assistant agent and manually downloading... Is anyone else facing this same problem?

 
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4 Replies
n_scott_pearson
Super User Retired Employee
157 Views

How would we know? You didn't provide any details.

...S

Wanner_G_Intel
Moderator
157 Views

Hello alecalixto,

 

Thank you for submitting your question on this Intel® Community.

 

To better assist you, please generate a system report with the Intel® System Support Utility (Intel® SSU) and attach it to this thread.

 

  1. Intel® SSU Download link
  2. Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
  3. Click on the menu where it says "Summary" to change to "Detailed View".
  4. To save your scan, click on "Next", then "Save".

 

If you are receiving any error messages while trying to install the driver, please attach a screenshot to the thread.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Wanner_G_Intel
Moderator
157 Views

Hello alecalixto,

 

If you need any further assistance, please let us know. We will be glad to assist you.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Wanner_G_Intel
Moderator
157 Views

Hello alecalixto,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel