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idata
Community Manager
1,166 Views

Compute Stick Bluetooth Shuts Down after Reboot

I recently updated my OS on the Compute Stick to WIN10/64 and each time I reboot now, the Bluetooth stack is shutdown and has to be reinstalled. I get a power failure. This only started after the most recent updates. Any fix? I have disabled all system power management for the Bluetooth, but it still reboots as failed. Once in uninstall and reinstall, it works fine again, until reboot. Could it be a grab for the same resources by the WIFI?

Model:

BLKSTK2mv64CC

Mike in Korea

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3 Replies
n_scott_pearson
Super User Retired Employee
46 Views

Microsoft's updates have been horrible; chock full of bugs and incompatibilities. I have seen cases where MS' upgrade engines remove files that they shouldn't, disaffecting driver and application operation. Since the latest update - the Anniversary build (1607) installs as an upgrade, rather than an update, it is just as bad an any of them.

I suggest that you go to the downloads page for your ICS (here: https://downloadcenter.intel.com/product/91979/Intel-Compute-Stick-STK2mv64CC Downloads for Intel® Compute Stick STK2mv64CC) and download and manually reinstall all drivers. In some cases (Bluetooth seems to be one of them) an over-install may not work; you need to uninstall the existing driver, reboot and then install the downloaded driver. If you get a message saying a newer driver is already present, ignore this message and install the one that you downloaded (they are the ones formally validated with/for this ICS).

Hope this helps.

...S

idata
Community Manager
46 Views

Hello N.Scott.Pearson, thank you for your assistance with this thread

 

 

Hello MTC1964,

 

 

In regard to your concern, as per Scott suggestion, please try to install the Bluetooth driver:

 

 

https://downloadcenter.intel.com/product/91979/Intel-Compute-Stick-STK2mv64CC Downloads for Intel® Compute Stick STK2mv64CC

 

 

Please try to uninstall your current driver, and install the one listed on the previous link.

 

 

Hope I can hear from you soon.

 

 

Regards,

 

Angie
idata
Community Manager
46 Views

MTC1964, were you able to install the driver mentioned above?

Regards,

Amy.

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