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MKlei7
Beginner
1,326 Views

Compute Stick does not boot after recovery process

Hey there,

i have started the recoery process on my compute stick (Win8.1). It works until 100% and the following restart.

Now it shows the Intel Compute Stick Logo and a few animated dots. After 20 seconds the Compute Stick turning off.

any ideas what to do?

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2 Replies
PMans
New Contributor I
49 Views

Can you try installing rEFInd boot manager which might help diagnose some issues?

Marvin_L_Intel
Employee
49 Views

Hello hobride,

Unfortunately that seems to be an operating system image corruption so the next step will be a replacement of your product. Please use any of the contact options that appear on the link below so you can get in touch with our warranty team and get your Intel Compute Stick replaced:

http://www.intel.com/p/en_US/support/contactsupport Contact Support

Hopefully the replacement will resolve your inconvenience with the product. My sincere apologies for the situation happened with it.

Best regards,

marving_intel

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