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Hello, InfoSysLib:
Could you please let us know the Intel® Product that you have?
Regards,
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Compute Stick Model: STK1AW32SC
BIOS: 0019
Windows 10 v. 1511, 10586
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Thank you.
Please try a BIOS recovery to the same BIOS version, see here for the instructions http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005902.html Intel® Compute Stick BIOS Recovery Instructions.
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Now it won't boot at all. Blue light and black screen FML. What now?
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At this point my recommendation is to contact Intel Customer Support in order to check the replacement options for your Compute Stick. You can use our support options at http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support.
Regards,
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I am also having this same issue with a compute stick.
Configuration:
-Intel Compute stick STK1AW32SCR
-Windows 10, 64-Bit Enterprise and LTSB
-BIOS: 0019 (Updated from 0014 - still had the same error at this version) - I've also changed the BIOS to support 64 bit.
-Microsoft All In One Media keyboard/trackpad Model # : 1632 1496
Summary: I have attached a USB Receiver to this device for keyboard/mouse. On boot up I will get this error. If I remove the receiver the issue will go away on boot up but so will my ability to use mouse and keyboard. Using a wired keyboard and mouse will not halt.
My workaround: Install Win 10, 32 bit and changed BIOS option back to 32 bit support = no more halting on boot up with the keyboard/mouse receiver installed. It's very unfortunate that I can't use this to it's full extent with x64. I've submitted a support ticket but have had no feed back from Intel so far on a fix or work around with 64 Bit Win 10.
Best of luck to all!
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I have the same issue with the same Stick, Bios and Windows version.
It all started with unreliable Wifi. I first updated Windows, it didnt help.
I later updated the drivers from intel website (Wifi and graphics), it didnt help.
I read in this forum to update to latest bios (0019). Now I still have issues with Wifi and I cannot start the stick with the wireless Mouse/keyboard adapter connected to USB.
Will a new bois be released soon enough which addresses both wireless issues and this boot error?
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Hello, All:
I have not been able to replicate this issue, but I would like to investigate more about this matter, so please fill out the following form and post it there. With this information, I would be able to provide you with more feedback, just make sure to follow closely all the instructions on that post.
Regards,
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I get this intermittently. When it occurs, ctrl-alt-del reboot results in the same error. Entering bios and saving an update or hard shutdown and power up usually boot successfully until the error comes back. I haven't been able to figure out a pattern to the error or steps to duplicate, but I do also get an intermittent hdmi signal loss that blanks the screen until handshake occurs again, sometimes also dropping audio until reboot. Using 1080p resolution @ 59hz for television output.
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I can confirm the audio problem also until next reboot. Also using 1080p. I don't understand the pattern either. But I think it occurs after the system been completely shut down. Not when its only restarted. And when there is anything attached to the USB port.
Are you also having problem with the Wifi? That brought me to this problem also.
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Wifi is fine for me on 5GHz, though only showing half strength of the 2.3 GHz connection on the same router from just upstairs about 15-20 feet away through a floor. I did reinstall Windows 10 from the Microsoft media creation tool, using the default wireless driver and windows updates, along with the Intel download for graphics driver installer and SoC driver installer. Also on 0019 Bios updated and reupdated. Only have Apple bonjour and Kodi installed besides base windows apps. My only side concern is that the audio driver doesn't support bitstream/passthrough for DTS-HD for the audio receiver to decode rather than software.
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Hello, All:
Thank you for your feedback.
Let me investigate this further and I will get back to you.
Regards,
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Hi all,
The latest BIOS version - v0023 - included a fix for this issue. You can get it here: https://downloadcenter.intel.com/download/25887/BIOS-Update-SCCHTAX5-86A- Download BIOS Update [SCCHTAX5.86A]
Regards,
Lois
Intel
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Update: 04/07/2016 - This BIOS fix is confirmed to work on the issue I was having with a wireless keyboard and mouse in Windows 10 Enterprise 64-bit.
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