Ethernet Local Network

SFinn · ‎02-20-2018

I'm using a compute card (CD1P64GK) in a dock (DK132EPJR) running Ubuntu 16.04.1. I'm trying to connet over ethernet to another machine however when I set the ip address to the local subnet it knocks out the wifi connection. This alone isn't a dealbreaker, however when I try to ping other machines connected it just comes back with "destination host unreachable". ifconfig shows that there is no ethernet port only the wlan wlp3s0. is the ethernet on the back of the dock only usable for internet connection routed through a virtual wlan port on the card or something?

idata · ‎02-21-2018

Hello, Octotet.

Thank you very much for contacting the Intel® Communities Team.

I understand you are having some problems with the Ethernet port of your https://ark.intel.com/products/125421/Intel-Compute-Card-Dock-DK132EPJ?q=DK132EPJR Intel® Compute Card Dock DK132EPJ using an https://ark.intel.com/products/121218/Intel-Compute-Card-CD1P64GK?q=CD1P64GK Intel® Compute Card CD1P64GK. I will be more than glad to assist you further.

In this case, for me to perform a deeper research regarding your issue, I would like to know what is the BIOS version installed on your Compute Card. Additionally, is this a pre-production model?

Antony S.

SFinn · ‎02-26-2018

Hi Antony,

My bios verison is GKAPLCPX.86A.0031.2017.0808.1003

Also this is the production model I believe, I just bought it on amazon.

Thanks,

O

idata · ‎02-26-2018

Hello, Octotet.

Thank you very much for your reply and the information provided.

I can see that your BIOS is outdated, the latest BIOS version is the 0041 and you have the 0031.

Please click https://downloadmirror.intel.com/27482/eng/GK0041.bio here to download the latest BIOS version and follow this guide to update it: https://www.intel.com/content/www/us/en/support/articles/000024542.html https://www.intel.com/content/www/us/en/support/articles/000024542.html

Please share with us the results.

Antony S.

idata · ‎03-05-2018

Hello, Octotet.

I would like to double check if you were able to perform the troubleshooting steps that I attached in the post above and the results.

Antony S.