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idata
Community Manager
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I tried to upgrade a STCK1A32WFC to Windows 10. I had recently upgraded my primary PC to Windows 10 and it went so smothly I completly forgot that the Intel Compute Stick is a different beast! Of course, NOW I realize what I did wrong but how do I recov

I purchased this "Intel Compute Stick" a few months ago and was very happy with it until I made a mistake. The device was originally running Windows 8.1 and I just, nonchalantly, upgraded it to Windows 10.1 without giving it another thought! I had recently purchased a new PC and I upgraded that desktop computer to Windows 10 and everything went fine. Of course, after I realized that the Compute Stick was not working, I did some research and discovered that certain drivers had to be loaded first, before the rest of the upgrade proceeded. I am now in a real Catch 22; my main computer is now Windows 10 so I cannot make 8.1 recovery media (I tried the online tool but could not get that to work properly either).

How can I recover? I can get into the root drive ("X") and I can start in the "Safe mode" but I am still having problems getting things back to normal…

Thanks

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Hellen_D_Intel
Employee
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Hi Jamest5303,

First I recommend you to do a recovery of the system to factory defaults:

  1. Remove any SD card, if installed.
  2. Press F8 when you see this prompt during boot: F8 to Activate Windows 8.1* Recovery Mode.
  3. Select Troubleshoot.
  4. Select Reset your PC, then select Next.
  5. Select just remove my files.
  6. Select Reset to start the restore process.

 

Then Update the Intel® Compute Stick BIOS; please download the latest BIOS version for this unit in the following

https://downloadcenter.intel.com/product/86612/Intel-Compute-Stick-STCK1A32WFC https://downloadcenter.intel.com/product/86612/Intel-Compute-Stick-STCK1A32WFC

Here you can find BIOS update Instructions for Intel® Compute Stick

http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005961.html http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005961.html

 

After, you will have to proceed with the Windows® Update, I suggest you to do the recovery media step.

 

Check in the link below the Windows® 10 Update Instructions:

http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000016164.html?wa... http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000016164.html?wa...

Windows® 10 Threshold 2 Update Guide for Intel® Compute Stick STCK1A32WFC

http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000017933.html?wa... http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000017933.html?wa...

Regards,

Hellen.

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