Community
cancel
Showing results for 
Search instead for 
Did you mean: 
tanas1
Beginner
939 Views

I've recently purchased the first gen Compute Stick STCK1A32WFC from an ebay seller and it ran Windows 10 but the sound won't work?

I've recently purchased the first gen Compute Stick STCK1A32WFC from an ebay seller and it ran Windows 10 but the sound won't work.

are there any solutions?

Everything else works fine.

The seller ungraded from Windows 8 to windows 10.

Tags (1)
0 Kudos
2 Replies
idata
Community Manager
46 Views

tonynobalogna: Thank you very much for joining the Intel® Compute Stick communities. We are sorry to hear the stick is not working as expected.

 

 

In order to provide the most accurate response, we just wanted to confirm, are you using a monitor that includes speakers?

 

Are you using an adapter or converter with the HDMI port of the stick?

 

Are you using external speakers?

 

 

Did you try to re-install the System-on-a-Chip driver:

 

https://downloadcenter.intel.com/download/25311/Compute-Stick-System-on-a-Chip-SOC-Driver-Package-fo... https://downloadcenter.intel.com/download/25311/Compute-Stick-System-on-a-Chip-SOC-Driver-Package-fo...

 

 

Any further questions, please let me know.

 

 

Regards,

 

Alberto R

 

idata
Community Manager
46 Views

tonynobalogna: I just wanted to check if you saw the information we requested previously and if you need further assistance on this matter?

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

Reply