Intel® Compute Stick
Support for Intel® Compute Sticks and Cards
529 Discussions

Intel Compute Stick STK1AW32SC goes no signal and reboots all the time

MChan47
Beginner
2,198 Views

I purchased three Intel Compute Stick STK1AW32SC for three 4K smart TVs (model is skyworth40E6100U) recently. For your reference, I connect the compute sticks to HDMI ports of the TVs, and charge the sticks 24/7 by connecting them to a usb hub. The problem is - every time I turned on the TV and started the computer system, it always stopped operating halfway, turned into black screen, showed "no signal" and then rebooted. This was looping for many times. How can I solve this problem? Thank you.

0 Kudos
9 Replies
AlHill
Super User
419 Views

Power the stick by using the power supply that came with the stick.

Doc

n_scott_pearson
Super User Retired Employee
419 Views

A port on a USB Hub, even a USB 3.0 hub, cannot provide enough power for the ICS to operate properly (it needs a full 2A).

As Al says, you need to use the original supply that came with the stick.

...S

dhuan30
Beginner
419 Views

................I connect the compute sticks to HDMI ports of the TVs, and charge the sticks 24/7 by connecting them to a usb hub.....................

Your TV should have an USB port. Connect the USB part of the stick to that port instead of to an USB hub.

That is what I did to mine. (I have the same sick as yours.)

It works great for me. When I turn on the TV, the Stick is also turned on. Conversely, shutting off the TV will automatically shutting off the stick.

AlHill
Super User
419 Views

The issue is the amps required for proper power to the stick. There is no such thing as "charging" the stick.

As long as the stick is getting proper power, fine. Not all hubs and TVs are the same. If you have problems, use the adapter that came with the stick.

Doc

dhuan30
Beginner
419 Views

Who said anything about "charging" the stick ?

AlHill
Super User
419 Views

Well, I saw the word here: ".I connect the compute sticks to HDMI ports of the TVs, and charge the sticks 24/7 by connecting them to a usb hub."

So, I guess you did.

Doc

dhuan30
Beginner
419 Views

That's what the OP said. Not I.

The first sentence was a quote from the OP.

I was replying directly to the OP's quote.

AlHill
Super User
419 Views

David, ok. So what? In a world of six billion people, why get wrapped around the axle for something so insignificant?

Let us just agree to let it go, and move on with life, ok?

Doc

dhuan30
Beginner
419 Views
Reply