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Beginner
1,680 Views

Intel Compute Stick won't boot

After using the stick a couple of times it's set unused for a few weeks. I tried to just use it and it wouldn't boot asking me to install the disk but said if I didn't have a disk to contact the administrator. The stick doesn't come with any disk...please help?

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Beginner
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I am having this exact same problem. Didn't use the compute stick for a week or two, now it won't boot with the exact same symptoms as the OP. Is our only option to RMA it? Where do we start the RMA process?

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Honored Contributor II
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Please try to do an operating system recovery; you can follow the steps at:

http://www.intel.com/support/motherboards/desktop/stck1a32wfc/sb/CS-035544.htm http://www.intel.com/support/motherboards/desktop/stck1a32wfc/sb/CS-035544.htm

Be aware that for you to do a system restore you will need to use an USB keyboard instead of wireless keyboard so you can use your keyboard to access F8 and follow the steps.

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Beginner
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Ivanu,

The system will not respond to F8. It will respond to esc and get into the BIOS, but doesn't respond to any recovery options.

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Honored Contributor II
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In this case, have you tried a BIOS recovery?

Please follow the steps to do a BIOS recovery at:

http://www.intel.com/support/motherboards/desktop/sb/CS-035445.htm http://www.intel.com/support/motherboards/desktop/sb/CS-035445.htm

You can download the latest BIOS version here:

https://downloadcenter.intel.com/download/25385/BIOS-Update-FCBYT10H-86A- https://downloadcenter.intel.com/download/25385/BIOS-Update-FCBYT10H-86A-

If these troubleshooting steps do not work, please submit a http://www.intel.com/p/en_US/support/contactsupport Webticket to get your unit replaced.

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