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GanWi
Beginner
80 Views

No sound

Good afternoon,

Several days ago I posted a question "No Sound"

Promptly received response to download new Graphic Driver.

This afternoon did that and downloaded version 20.19.15.5166

My monitor/speaker is: HP 2159m

I still have no sound and am WELCOME to any suggestions.

glennlou

 

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2 Replies
AlHill
Super User
73 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

Maria_R_Intel
Moderator
56 Views

Hello GanWi,


Thank you for posting on the Intel* Community. Based on the previous thread, I noticed that you are using the compute stick STCK1A32WFC.

 

Unfortunately, due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website (https://www.intel.com/content/www/us/en/support/discontinued-products.html) helpful to address your request.

 

You can verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued".


Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

 

Best regards,

Maria R.

Intel Customer Support Technician