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JJim1
Beginner
1,006 Views

PC Compute Stick won't activate monitor after its turned back on

Using PC Compute Stick STK1AW32SC running Win 10 Using a digital signage program. Been having real good success with these sticks although one stick won't reactivate the monitor when its turned back on otherwise running fine. I hate to ditch a perfectly good computer for what I think is a simple problem. I have updated the BIOS and drivers nothing seems to work. The community has similar problems but not the same as mine.

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5 Replies
idata
Community Manager
91 Views

Hello Taco,

Thank you for joining the Intel® Compute Stick community.

I would like to gather more information regarding this behavior, this will help to address this matter in the most accurate way so please provide the following;

To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.

Regards,

Amy C.

JJim1
Beginner
91 Views

Hello

My TV is ChangChong Mod# LED32YC1600UA

HDMI Cable is the original cable the PC came with PN# 679716 and I also used an alt cable to trouble shoot Ingly HDMI X00145LS3V

and ran the PC report attached

idata
Community Manager
91 Views

/thread/116989 Taco, thank you for that information.

Did you get the same results with the Ingly cable?

Please in the meantime update the following drivers;

Regards,

Amy C.

JJim1
Beginner
91 Views

Amy

Looks like the Drivers fixed the problem! I had thought I covered that but missed it.

Thanks for your help.

idata
Community Manager
91 Views

/thread/116989 Taco, that is really good to hear! Hope you can enjoy your Intel® Compute Stick.

Regards,

Amy C.

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